The Royal Tudor Beasts - Royal Mint Launch Event, Oct 7

[blackadder]

3 hours ago, AppleZippoandMetronome said:

Glad I'm not alone with the annoyances of the boxes. This sort of thing just causes unnecessary bad feelings towards the RM. This at a time when disposable income for all households across the land is about to drop dramatically...  not a smart way of doing business when you sell products no one actually needs.

I'll write a good whinging email not that I expect that will get any meaningful response apart from making me feel a bit better.

thing is you can't say one thing to boost sales and entice poeple into buying something,then totally go back on it

 

[BackyardBullion]

1 hour ago, Hanz said:

I have similar issue. My 2 oz coin has a COA for 1 oz coin

Can you drop a picture of this please, I want to put together an email of complaint about this issue. 

[Hanz]

Apologies for the delay in replying. The coins are flawless at 5x magnification, i am in 2 minds to return them for an appropriate COA. Might keep them as an anomaly, once royalmint replies. 

 

21 hours ago, BackyardBullion said:

Can you drop a picture of this please, I want to put together an email of complaint about this issue. 

 

[Darr3nG]

Proof 2-coin set just arrived...  the reverse fosted coin looks like it fell on the floor, before packing

Very difficult to photograph, but there are dirt marks and what looks like milk spots beginning to form around the 2023.

Another return to the mint...

[Alz111]

Well I’ve just returned my 2oz silver and cancelled my subscription.

[Colnago]

My 2oz arrived with the COA for a 1oz 🤯

[dikefalos]

13 minutes ago, Colnago said:

My 2oz arrived with the COA for a 1oz 🤯

Fingers crossed, that my 1 OZ COA and box is coming with a 2 OZ coin🤞

[BackyardBullion]

54 minutes ago, Colnago said:

My 2oz arrived with the COA for a 1oz 🤯

Just had a chat with my account manager and the general policy seems to be send the entire package back including coin to get the correct COA.

Not gonna lie, this worries me as I might very well end up with a duff coin now.

[Oddjob]

11 minutes ago, BackyardBullion said:

Just had a chat with my account manager and the general policy seems to be send the entire package back including coin to get the correct COA.

Not gonna lie, this worries me as I might very well end up with a duff coin now.

When dealing with a Govt...the simple fix (send in the incorrect COA...RM sends correct one out) which in all sense would be the cheapest safest and most cost effective for all does not get a run in the RM policy manual. Seems a universal Govt dept approach across the planet.

 

[westminstrel]

14 minutes ago, BackyardBullion said:

Just had a chat with my account manager and the general policy seems to be send the entire package back including coin to get the correct COA.

Not gonna lie, this worries me as I might very well end up with a duff coin now.

If the coin is perfect, why bother with the COA? I mean, I understand it in principle. But if it’s at the risk of getting a dud coin, I’d probably not care too much about an incorrect COA.

Most people in the collecting community will know soon enough that the RM has made this mistake in packaging, so reselling may not be much of a problem.

 

[BackyardBullion]

Just now, westminstrel said:

If the coin is perfect, why bother with the COA? I mean, I understand it in principle. But if it’s at the risk of getting a dud coin, I’d probably not care too much about an incorrect COA.

Most people in the collecting community will know soon enough that the RM has made this mistake in packaging, so reselling may not be much of a problem.

 

I know, but it's more of a principal thing for me. Also, if I was to buy this coin on the secondary market I would want the whole package. 

[kimchi]

On 04/09/2022 at 23:41, Hanz said:

The coins are flawless at 5x magnification, i am in 2 minds to return them for an appropriate COA. Might keep them as an anomaly, once royalmint replies.

I think you'd be mad to do so myself if you're happy with the coins.

8 minutes ago, BackyardBullion said:

Just had a chat with my account manager and the general policy seems to be send the entire package back including coin to get the correct COA.

Not gonna lie, this worries me as I might very well end up with a duff coin now.

That is an absolutely absurd policy. They have the record of your purchase and of delivery. It's not like you're trying to scam them out of a CoA or anything is it if you are sending one back?

I don't know if it's worth mentioning but remember the 2017 Strike on the Day that was sent out with Proof certificates? The two main grading companies both said they were Proof, graded them as such, and both refused to even believe initially the Mint's correction.

Well that was obviously a real problem for the Mint and past and future MS SotD's, they didn't mind simply exchanging the CoAs that time did they? In fact, wasn't their letter asking for people to exchange them rather a 'begging letter'? I don't have the letter (I'd love a copy!) but I do have one graded as a PF with the original 'error' certificate

Stuff them, I'm so glad I may only have to deal with them one or two more times possibly (another Sovereign or two for Queenie, and perhaps the first one for Charlie, to finish my collection).

[blackadder]

5 hours ago, Alz111 said:

Well I’ve just returned my 2oz silver and cancelled my subscription.

I bet they end up cancelling this series

 

4 hours ago, BackyardBullion said:

I know, but it's more of a principal thing for me. Also, if I was to buy this coin on the secondary market I would want the whole package. 

They can just post you out a replacement COA

[Stacktastic]

5 hours ago, BackyardBullion said:

Not gonna lie, this worries me as I might very well end up with a duff coin now.

Are you using 'backyard bullion' as the name as they are very foolish sending the wrong things with your notoriety! 

Would be good if they balsed up a run of the coins (ie £1 instead of £2 or the date as 2025) that would add value am I right??

1 hour ago, blackadder said:

They can just post you out a replacement COA

I was thinking that? Maybe you can get 0001 COA.   

Edited September 6, 2022 by Stacktastic

[blackadder]

30 minutes ago, Stacktastic said:

Are you using 'backyard bullion' as the name as they are very foolish sending the wrong things with your notoriety! 

Would be good if they balsed up a run of the coins (ie £1 instead of £2 or the date as 2025) that would add value am I right??

I was thinking that? Maybe you can get 0001 COA.   

They most likely however have no idea which number COA should have been with that coin

[Mtaybar]

2 minutes ago, blackadder said:

They most likely however have no idea which number COA should have been with that coin

In theory there should be 1oz silver coin out there with a 2oz silver coa. If that owner never does anything about it or even realise there's a cockup so keeps it...... 2 of the same coa's can't exist right? What happens in that scenario?

[kimchi]

6 minutes ago, Mtaybar said:

In theory there should be 1oz silver coin out there with a 2oz silver coa. If that owner never does anything about it or even realise there's a cockup so keeps it...... 2 of the same coa's can't exist right? What happens in that scenario?

Only in theory. The Mint are not that efficient to have simply mixed some of them up imvho. Sometimes they send out CoAs beyond the number of coins actually sold. That's just one example (of many I have).

Edited September 6, 2022 by kimchi

[ArgentSmith]

Subscribe to coin series with bank account details and get free box with second coin, err no you buy third coin and get box, has been problem free box if you buy 4th coin??

You are on the hook for the "free box" literally the same MO as a Nigerian scam.

[Colnago]

3 hours ago, blackadder said:

I bet they end up cancelling this series

 

They can just post you out a replacement COA

Yeah they said they would send out a new COA, I told them the capsule lid was off, I screwed it on straight away but there’s a couple of marks & I can’t be sure if it’s dust or not so it’s going back 🙈

[BullionBuyerUK]

My 2oz silver coin turned up today along with 1/4oz gold. Very, very disappointed, the silver coins has marks on it like water has ran across it, and the 1/4oz next to the queen's chin and up to her nose has 3 or 4 actually divots in the coin. 

I would upload some pictures, but I was so dejected that I just put them straight back into the boxes. The COA's were correct though 🙄

[Foster88]

This entire series is turning out to be an entire farce and disaster for RM and shows just how bad their quality control is.

I don’t remember any series with this many issues before.

I would have liked to have carried on with this series but after the issues I had with the first coin and returned coins, I decided it wasn’t for me.

2oz bullion it is from now on and I hope you all get your issues resolved one way or another.

[Mtaybar]

I have a summons to call them tomorrow to arrange payment as my old card expired. I have the 2 waiting form the continuity set but I'm going to cancel them I think. Shame, I was really up for this series when they were announced. Any news on the boxes? 

[Mtaybar]

Can't go wrong with the bullion I might add. I think with the holographic background they actually look better than the proof. 

[Petra]

7 minutes ago, Mtaybar said:

I have a summons to call them tomorrow to arrange payment as my old card expired. I have the 2 waiting form the continuity set but I'm going to cancel them I think. Shame, I was really up for this series when they were announced. Any news on the boxes? 

🫢 I have to call them as well🤔

[modofantasma]

On 03/09/2022 at 15:57, paulmerton said:

The vans were real, it was only the stuff inside them that wasn't

All that was inside was a beanbag and a pack of custard creams