The Royal Tudor Beasts - Royal Mint Launch Event, Oct 7

[Cogload]

I note there is a bullion big pussy cat, was there a bullion issue of the last one? It totally passed me by if there was one., 

[Foster88]

5 minutes ago, BackyardBullion said:

If anyone has any COA numbers around 5932 then I would really love to see if your coins have the same marks as mine.

This issue is 100% a bad coin die and the fact it has not been caught speaks volumes. 

We will see what the mint does/says

I don’t think the COA number has any relation to the order coins are minted. We were discussing this the other day on the SOTD sovereign thread.

It might be good if people share their QC numbers but they most likely relate to an individual checking them.

For me, these quality issues have sort of ruined this series which is why I’m not buying anymore to complete the set. Buying these expensive proofs should be exciting and enjoyable, not leaving people filled with dread when opening their parcel.

[JeffM]

I have not had to send a coin back yet, but it would be a problem for me.  Living in the U.S., it won't be cheap to ship the coin back.  Plus, delivery will take a long time.  Then, who knows the result?  This is one reason why I tend to buy from dealers.  They usually inspect the coins, and I've not had a problem with a coin purchased from a dealer.  Also, should there be a problem, I have an actual person I can contact to hopefully address the problem.  I was too late to buy the Seymour Panther from the RM, so I bought it from a U.S. dealer.  If there would have been a problem, it would be quick and inexpensive to return it. 

[blackadder]

17 minutes ago, BackyardBullion said:

If anyone has any COA numbers around 5932 then I would really love to see if your coins have the same marks as mine.

This issue is 100% a bad coin die and the fact it has not been caught speaks volumes. 

We will see what the mint does/says

hmm only just noticed this after seeing what you posted.

[JeffM]

Just a thought here.  The RM cannot afford to lose their best customers, which are the dealers.  Do you think it's possible that the RM cherry picks the best coins to fill the dealers' orders, leaving the rest for individual customers?

[TheShinyStuff]

27 minutes ago, Cogload said:

I note there is a bullion big pussy cat, was there a bullion issue of the last one? It totally passed me by if there was one., 

Apparently they are not being released in the same order. As only the RM can explain...

[James32]

27 minutes ago, Cogload said:

I note there is a bullion big pussy cat, was there a bullion issue of the last one? It totally passed me by if there was one., 

Not yet, the first in the bullion line was/is the lion....probably because they were geared up for the proof lion already 🤷‍♂️ Panther will probably come out the same time as the completer 🤣

[AndrewSL76]

51 minutes ago, BackyardBullion said:

If anyone has any COA numbers around 5932 then I would really love to see if your coins have the same marks as mine.

This issue is 100% a bad coin die and the fact it has not been caught speaks volumes. 

We will see what the mint does/says

When the mint produces proofs they blow compressed air over the dies after a certain number of mintages. It may be that some dust got in and wasn’t cleared given the placements of the fault. It’s not great as they should be examined better, but I think that’s the explanation. 

[BackyardBullion]

2 minutes ago, AndrewSL76 said:

When the mint produces proofs they blow compressed air over the dies after a certain number of mintages. It may be that some dust got in and wasn’t cleared given the placements of the fault. It’s not great as they should be examined better, but I think that’s the explanation. 

That sounds like it is the root cause - what is more concerning is that it made it's way in this condition through the QC process though - that's the bigger issue

[kimchi]

2 hours ago, BackyardBullion said:

That sounds like it is the root cause - what is more concerning is that it made it's way in this condition through the QC process though - that's the bigger issue

Someone posted a link to an employer review website the other day (it may even have been on this thread) and it made for grim reading indeed, alas at the same time making perfect sense. Loyal employees of 20 - 30 years leaving in disgust, a sales team completely removed from the production side, an upper management who simply don't care and are incompetent, sales managers who bully staff to achieve targets, impossible time pressure on the QC staff...all leading to an endless circle of rushed production and despatch, returns, promises made to customers (in good faith by the phone team, mind) that can and will never be fulfilled by the other teams...but management are happy as long as the bottom line is good.

One never knows how true these things are, naturally disaffected staff are likely to leave the worst reviews imaginable. But (and hopefully I've amalgamated/summed up the scathing reports fairly) enough of it rings true to me and tallies with what I heard privately from one dealer a few years back.

I gave up collecting new Royal Mint stuff with the QBs. Whatever the truth is I personally decided it was too much hassle for the enjoyment I was getting. I'll finish off my Liz proof Sov collection and then I'm done (strangely I've never had a single problem with those, though I know others did this year - I've always thought the Mint must have their 'A team' on the flagship product).

It's been like this in general for years, I don't think things will change sadly without a total overhaul of the Mint

Edited February 22, 2022 by kimchi

[kimchi]

Sorry - I should have made clear that that is an amalgamation of all the bad reviews (the first page I read at least), not a consensus among them on every point. And the 'promises made to customers' by the phone team seemed to be implied to be made in good faith (this has always been my own experience too). I've edited my post slightly to reflect this.

@BackyardBullion it would be worth your while finding that post maybe (or perhaps someone who reads this who knows what or where it was could point it out)? I read it in the last three days on a (then) recent page on one of the recent releases threads, (so it would have been this or a related one, Henry VII, or the SotD).

Edited February 22, 2022 by kimchi

[paulmerton]

31 minutes ago, kimchi said:

Sorry - I should have made clear that that is an amalgamation of all the bad reviews (the first page I read at least), not a consensus among them on every point. And the 'promises made to customers' by the phone team seemed to be implied to be made in good faith (this has always been my own experience too). I've edited my post slightly to reflect this.

@BackyardBullion it would be worth your while finding that post maybe (or perhaps someone who reads this who knows what or where it was could point it out)? I read it in the last three days on a (then) recent page on one of the recent releases threads, (so it would have been this or a related one, Henry VII, or the SotD).

https://uk.indeed.com/cmp/The-Royal-Mint/reviews

[ak74]

Edited February 23, 2022 by ak74

[Mtaybar]

[James32]

Just now, ak74 said:

.

 

That's interesting 🤣🤣

[Mtaybar]

1 minute ago, ak74 said:

 

 

Edited February 23, 2022 by Mtaybar

[James32]

Just now, Mtaybar said:

Just received the same, will take them up on the phone call offer tomorrow to cancel 😞 

[Mtaybar]

I'm sending back my second coin delivered today. I'm going to give them a chance with a replacement on each one and if they're bad I'm sending back and canceling the rest. I want to give them a chance but I'm not as patient as @272 🤣🤣

[SilverDrum]

8 minutes ago, Mtaybar said:

I'm sending back my second coin delivered today. I'm going to give them a chance with a replacement on each one and if they're bad I'm sending back and canceling the rest. I want to give them a chance but I'm not as patient as @272 🤣🤣

At least wait for the FREE box to arrive, then send just the coin back for a refund 🤣

[Mtaybar]

3 minutes ago, SilverDrum said:

At least wait for the FREE box to arrive, then send just the coin back for a refund 🤣

By the time the box is sent it'll be to late to send them back. Those boxes would've cost me £400 🤣🤣

[ArgentSmith]

bait and switch

[JeffM]

You guys are nasty!  The poor RM desperately needs your money, and here you guys are sending coins back and requesting refunds.  Where is your dedication and sense of duty?  The poor old RM will soon go out of business with a pile of your returns sitting on the floor and collecting dust.  If you can't sleep at night thinking about all that, let this be your warning!!

[BackyardBullion]

Well, much better on the Gold side

1/4 oz gold lion with no capsule issues, no damage, perfect as far as I can make out.

Love this design, the series is shaping up well!

[Mtaybar]

1 hour ago, BackyardBullion said:

Well, much better on the Gold side

1/4 oz gold lion with no capsule issues, no damage, perfect as far as I can make out.

Love this design, the series is shaping up well!

Wish I could afford the gold. They don't seem to care about us paupers with our silver 😭

[HerefordBullyun]

Thier having my eyes out.