Block This eBay Scammer ASAP

[Algo]

Hello guys I hope that you're well,

I'd just like to inform you that Charterhouse Accountants Ltd (charter-house.net) are currently trying to scam me, after buying a 1 Oz Gold Buffalo on eBay for £1725 delivered.

The eBay user ID used to place the purchase is: and-774142
So those of you who trade on there, will want to block this asap (assuming it's still active).

Five days after receiving the coin, they bypassed eBay and filed a 'transaction not recognised' dispute with their bank.

Once I uploaded proof of dispatch/delivery images to the eBay dispute that automatically opened and put my account in a deficit, I was notified that they'd changed their dispute to 'item not received'.

The 1 Oz Gold Buffalo was delivered to Charterhouse Accounts Ltd address, College Road, Harrow.

I even sent a polite email to their associate director querying this chargeback four days ago, and I phoned their firm last week but have not received any form of correspondence since.

Best,
Al

 

Edited March 25, 2023 by Algo

[James32]

F#cking charlatan expletives. 

 

[Fenlander1]

Scum bag scrotes should be flogged publicly.

[Fenlander1]

You are in London is it worth going to say hello.

[Subspecies]

 You must be absolutely gutted. I wish you well in your dispute op. 

Raises a question though, is it really worth selling something on ebay for a few quid more than you can get here.

Pro's you get a bit more money usually.

Cons you might lose your goods and receive nothing in return.

That looks like very unbalanced scales to me.

[Zeuk]

Really odd behaviour from a company, an accountants of all people.  If they did that to me i'd buy up all the proximate domain names and create fake websites of their company, with rude autoresponses to any business inquiries. 

[Spyder]

If you sell anything of high value on ebay, then do what I do. Pre write name and address with your postage stamps stuck on padded envelope. Pre write buyers name and post code on inner padded envelope.  When you have everything ready, get your mobile ready and position in such a way that it see what your hands are doing and press record. Show item getting wrapped and taped.  Stuff it in inner envelope, seal and extra tape on corners, stuff this envelope inside the stamped padded envelope and again seal and tape corners. When all complete write a squiggly line on envelope that can not easily be duplicated. Stop video. Take package to PO and when they have attached the SD stickers, take photo of envelope with tracking number and squiggly line and keep for your record. Send this photo to buyer. If a dispute ever does happen, you will have all the evidence you would need with your video. I know this is over the top, but £1700 is a lot of money to lose.

 

Getting back to the subject, Your buyer is a scammer. Report to the police also.

Edited March 26, 2023 by ChrisSilver
Removed line that could incite violence. In breach of forum’s terms and legal responsibility to remove.

[CazLikesCoins]

1 hour ago, Algo said:

Hello guys I hope that you're well,

I'd just like to inform you that Charterhouse Accountants Ltd (charter-house.net) are currently trying to scam me, after buying a 1 Oz Gold Buffalo on eBay for £1725 delivered.

The eBay user ID used to place the purchase is: and-774142
So those of you who trade on there, will want to block this asap (assuming it's still active).

Five days after receiving the coin, they bypassed eBay and filed a 'transaction not recognised' dispute with their bank.

Once I uploaded proof of dispatch/delivery images to the eBay dispute that automatically opened and put my account in a deficit, I was notified that they'd changed their dispute to 'item not received'.

The 1 Oz Gold Buffalo was delivered to Charterhouse Accounts Ltd address, College Road, Harrow.

I even sent a polite email to their associate director querying this chargeback four days ago, and I phoned their firm last week but have not received any form of correspondence since.

Best,
Al

 

Take them to the small claims court. You can start a case online immediately though the .gov website here:

https://www.gov.uk/make-court-claim-for-money

That'll put a fire underneath them as you have a lot of evidence that they'll have trouble disputing.

They will have to respond/attend court or face CCJs and all kinds of legal hassles. 

Plus you can claim your expenses back off them too, and you get to enjoy the satisfaction of putting them through the wringer.

 

 

[CazLikesCoins]

Here's their info on Companies House:

https://find-and-update.company-information.service.gov.uk/company/09082390/officers

 

[Zeuk]

Cant help but think this has been done by a dodgy employee or some other scam.  Would be pretty mental for a company director/qualified accountant to do a scam for this kind of money.

[Zeuk]

Looking at their books just adds to this imo, they're risking a million-pound company for 2k.  I'd probably visit and talk to them, very odd.

[CazLikesCoins]

2 minutes ago, Zeuk said:

Looking at their books just adds to this imo, they're risking a million-pound company for 2k.  I'd probably visit and talk to them, very odd.

It would be interesting to read their eBay feedback to see if it's littered with this type of behavioural history.

[Zeuk]

4 minutes ago, CazLikesCoins said:

It would be interesting to read their eBay feedback to see if it's littered with this type of behavioural history.

If ive searched it right, looks like they are no longer a user and had only been around since Jan 23 with limited feedback.  

[Zeuk]

I'd be looking at temp staff tbh, looks like the account was setup, did a few purchases then disappeared.

Could be a good lesson to ebay sellers though, be wary of posting to company addresses and accounts that are not well established.

Edited March 25, 2023 by Zeuk

[CazLikesCoins]

5 minutes ago, Zeuk said:

If ive searched it right, looks like they are no longer a user and had only been around since Jan 23 with limited feedback.  

Oh. Opps. Hopefully the OP will update with the outcome. It'd be nice to know how it all works out, for better or worse.

[Zeuk]

2 minutes ago, CazLikesCoins said:

Oh. Opps. Hopefully the OP will update with the outcome. It'd be nice to know how it all works out, for better or worse.

Aye, at the very least they should want to provide some help if they decide to pursue through the courts or to solve with ebay ... best of luck to op.

[Tn21]

I do list the odd thing on eBay when variable fee offers come about. Some good valid points above. 

I hope this goes well for you, it's just unnecessary stress and headache for some dodgy prat that wants to scam £1725. 

Hope it gets rightfully resolved.

[Mrpound]

2 hours ago, Spyder said:

If you sell anything of high value on ebay, then do what I do. Pre write name and address with your postage stamps stuck on padded envelope. Pre write buyers name and post code on inner padded envelope.  When you have everything ready, get your mobile ready and position in such a way that it see what your hands are doing and press record. Show item getting wrapped and taped.  Stuff it in inner envelope, seal and extra tape on corners, stuff this envelope inside the stamped padded envelope and again seal and tape corners. When all complete write a squiggly line on envelope that can not easily be duplicated. Stop video. Take package to PO and when they have attached the SD stickers, take photo of envelope with tracking number and squiggly line and keep for your record. Send this photo to buyer. If a dispute ever does happen, you will have all the evidence you would need with your video. I know this is over the top, but £1700 is a lot of money to lose.

 

Getting back to the subject, Your buyer is a scammer that needs to have his knee cap broken.  Report to the police also.

I do the same got a cheap ring light with a phone holder for that very purpose, write names and address on packaging and record the coin on a sigma then being wrapped up.

[silvernewbie]

As mentioned initiate small claims asap, leave negative google reviews and the small claims court will cause fear

[ArgentSmith]

6 hours ago, Zeuk said:

Cant help but think this has been done by a dodgy employee or some other scam.  Would be pretty mental for a company director/qualified accountant to do a scam for this kind of money.

Someone iffy has a company credit card, or details of one. Could be the girl on the front desk as perp would have to intercept the post. In that case it would make sense that the company didn't recognise the transaction. I would give them a call, villain might answer the phone so ask to speak to accounts RE outstanding invoice or whatever once through to an innocent politely explain circumstances, proof charge was made from company and item delivered to company with evidence. If no luck it's a Police matter.

Good Luck 👍

[dicker]

Firstly, I am sorry you are going through this pain.

I suspect it is probably a “bad actor” with some access to company facilities rather than the company themselves.

I hope you can get this resolved quickly and with a minimum of hassle.  

[SidS]

Could it be someone using that company as a fall guy and actually working independently, be it a disgruntled employee or someone who has access to their premises?

As some other posters have said, it seems strange to risk a large company for a sub £2000 purchase.

[KleinerVogel]

That's awful, I can only imagine the stress this would cause. I hope you get some sort of justice and closure on this.

I've noticed on the trust pilot review site, there are a few people who are accusing them of being mistreated and their response was to claim that they are confusing them with someone else. Which IF true (not saying it is) but if, then it's possible some scammer could be using their name and work place to scam innocent people like the OP. Just as a few people before me have suggested.

 

But it's things like this which have always kept me from using ebay, I don't think I could personally handle the stress of being ripped off.

[Orpster]

19 hours ago, Algo said:

Hello guys I hope that you're well,

I'd just like to inform you that Charterhouse Accountants Ltd (charter-house.net) are currently trying to scam me, after buying a 1 Oz Gold Buffalo on eBay for £1725 delivered.

The eBay user ID used to place the purchase is: and-774142
So those of you who trade on there, will want to block this asap (assuming it's still active).

Five days after receiving the coin, they bypassed eBay and filed a 'transaction not recognised' dispute with their bank.

Once I uploaded proof of dispatch/delivery images to the eBay dispute that automatically opened and put my account in a deficit, I was notified that they'd changed their dispute to 'item not received'.

The 1 Oz Gold Buffalo was delivered to Charterhouse Accounts Ltd address, College Road, Harrow.

I even sent a polite email to their associate director querying this chargeback four days ago, and I phoned their firm last week but have not received any form of correspondence since.

Best,
Al

 

Their user account tells you they were shopping as a guest as 'and-774142', is one of the formats of randomly assigned guest usernames

When you list on eBay you can exclude this type of account by limiting the listing to users with a certain amount of positive feedback, I usually go for 50.  This seems to limit the chancers you get bidding.  

 

[Pete]

This is shocking to read and must be traumatic especially at how eBay reacted so swiftly in favour of the buyer, without I assume, any in-depth investigation.
If an employee of this firm succeeded in using Company funds illegally then that has to be dealt with internally by the Company.
Someone in the Company has accepted the package and given it to someone so the culprit ought to be easily identified by following the coin - surely !
You should obtain a crime report by contacting the police but also write ( email ) to the Company director(s).
You should not be liable at all so carefully follow all the steps in the correct order to recover your loss.
Perhaps also consider contacting the Sun on-line newspaper to highlight how easily this fraud/crime took place as helpful for all other sellers on eBay.
Definitely puts me off considering selling anything of value in future.
I wish you every success in recovering your loss and I know how sick you must feel having myself dealt with eBay disputes several years ago.