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HelpingHands

Moderator
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Posts posted by HelpingHands

  1. 6 minutes ago, FourNinesFine said:

    Hi,

     

    I have Google Authenticator installed and set up on my phone. However, when prompted by TSF to input the code, I get an error saying it's the "wrong code for this community".

    Is there a TSF QR code or registration key that I need so that Google Authenticator knows that it's TSF-related?

    Sorry, I'm a bit dazeed and confused by trying and failing.

    Thanks,

     

    FNF.

    https://www.thesilverforum.com/settings/account-security/

  2. 5 hours ago, auleAboutNumismatics said:

    Still quite confuse with the RM bullion account. I tried to activate the bullion account when i am logged in using my standard account and it is giving me error and looping in the registration page.

    Do I need to log out from my standard account, and create a new bullion account using the same email address here ==> https://www.royalmint.com/bullion-account/bullion-registration/bullion-registration/ ?

    Or do they work as 2 separate account with different login IDs? It's quite confusing 😉

    Yep.  Log out and make a new one for bullion.

  3. On 15/01/2022 at 08:33, Griffo said:

    I am still trying to finalise setting up my account, spent about three hours queuing to get through to them, never responded to an email and I need to ring them again now, shocking service. 

    @Griffo  Did you log out of the standard account first?

    If you create a brand new one with the link it should work.  Log out / Try another browser?

    https://www.royalmint.com/bullion-account/bullion-registration/bullion-registration/

  4. 9 hours ago, mustynewb said:

    I've still not managed to get my bullion account sorted so no carded halfs for me, although not a bad thing as I do like a fondle of bullion.

    Ive got a couple on order with bbp so see when they turn up.

    Any ideas if any of the dealers will be getting carded ones or is it just royal mint.

    There has been a problem with the RM website when clicking 'activate bullion account' from the standard commemorative coins website.

    The three pages of questions just go round in circles.  Their tech people are aware of the issue.

    You can just create a new account for the bullion site.

    https://www.royalmint.com/bullion-account/bullion-registration/bullion-registration/

     

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