JonP

Well the DHL van finally made its way out to the sticks so here is my order

 
And for good measure the two 2oz silvers of the series so far. Crappy phone pics but there we are
 

Thanks for your efforts Lawrence- I think it is standard practice of the Mint to ask a first time buyer of an expensive item to be asked to complete the purchase by bank transfer- which is fair enough for the potential scenario's you have cited above.  
The point is however, not the request for this payment method, but not listening to the Customer and providing assurance that the coin would be held for him until funds were available to him to send over.  Their response was, 'tough, re-send the payment and pay £10k for our £5k coin, or risk losing it altogether', albeit said to him in a polite way.
I think when the dust settles, I will encourage my Son to talk to them, and let them know not only about the inconvenience caused, but ask them to consider the wider implications- the importance of Customer Service.   This should have been a very happy and feel good purchase for him, it was his first foray into high premium coin purchasing, and if he didn't have my support he might well have had to throw the towel in as he couldn't have mustered another £5k to complete the purchase, and have walked away from this and any future purchases from the RM with a sour taste in his mouth.  
Buying a non-essential item like a lump of premium Gold or Silver is not just about getting the item, its about the whole experience which makes the purchase satisfying and the relationship with the business can be cemented for many, many years- you will of course know this Lawrence, but I wonder why the RM don't get it?   
It reminds me of when I used to work for an old fashioned Butcher business, my boss was a charismatic, straight to the point Yorkshireman, and did business face to face, paid cash and shook hands on the deal and never went back on his word, but expected the same in return.  
I remember going with him to a Car Dealership forecourt to buy two Vans as we were expanding the wholesale side of the business- he already had a fleet of 8.  He walked onto the forecourt which was adorned with balloons and sales signage, and waited patiently whilst kicking the tyres on one of the Vans he wished to purchase.  
No one came to attend to us, the sales team of four men in suits sipping fizzy wine with a handful of 'customers' in a small marquee.  My boss beckoned one of them over and he very reluctantly obliged and asked, 'can I help'- my boss asked to take the Van for a test drive and the response was 'I can't bring a Van onto the Forecourt, its the new Toyota Corolla Launch Day'.  My boss turned on his heels, and bid him good- day.   Subsequently, we travelled to a garage across town, he bought one Van there and then in cash and asked them to deliver the two vans by the end of the week when he would pay for the other.  A few months later he traded in 4 of his other Vans with the same dealer.
It pays to listen to your customers needs.  
 
 

My postman is taking the Mickey  today 
I swear he hasn't moved his van in half an hour 
Since covid the post has gone to pot we had a delivery at 3pm the other day 
Gone are the days of 1st and 2nd post 

1989 Double Sovereign

Ok so just got the 2oz £G and RM have struck again..... Unbelievable... Guysn Girls... make sure you check yours out
 

1989 Double Sovereign

1989 Double Sovereign

Just beautiful.

Postman arrived this morning, I was waiting for the knock but he put a letter through the door and left.

I went downstairs, opened my front door, nothing.
Went back upstairs, checked tracking, said delivered and signed for. 
I quickly went for my trainers, I was about to chase him up the street, I looked again and my parcel was tucked up in a corner of the porch behind a pipe. I couldn’t believe he would put it there without knocking the door. It’s a small parcel and You’d really have to look hard to find it...
I may sound like a suspicious, pessimistic A-hole, but it’s not hard to work out where the parcels are from as they have a return address on them..
Am I totally wrong to worry about these things? ( it was only a 2oz silver 😂)

Same here... Phew! Royal Mail ... hope it doesn't rain on delivery day...

I'm a sucker for nice proof silver Brittanias... 2013 next on my list....

the LESS people that look to flip and sell the better
HODL and dont let any on the market. 
The less available and if the demand is always there, there's only one way the price will go 
The first gold una & lions had jaws dropping when they hit £15k 
£10k over list price.
Dealers certainly wouldn't be buying at these eye watering prices if there was not a profit to be had, so what are they offering them out to collectors at ?
or are they planning to sit on them and just wish to take them off the market ?
 
I personally wouldn't look to move any until you've seen what the first few two or three sell at a proper coin auction. eBay is too open to dodgy shenanigans and shill biddings
Or the value for a PF70 graded one sells for 
and then work things from there to what it is or isnt worth 
 
 

Same here... Phew! Royal Mail ... hope it doesn't rain on delivery day...

Same here... Phew! Royal Mail ... hope it doesn't rain on delivery day...

Same here... Phew! Royal Mail ... hope it doesn't rain on delivery day...

Same here... Phew! Royal Mail ... hope it doesn't rain on delivery day...

Same here got a dispatched email 😊🥳

Today has a real feel of Christmas and everyone got a new bike and live in a nice tarmac area. I’ve gotten some old roller skates and we live on a cobbled street....at least it ain’t coal!!

Just had my email from the Mint confirming despatch phew 

Just received my despatch email from the Royal Mint for my 2oz silver 3G
Just got the Bells out to celebrate !!!!

Just got my email telling me to "chill out, your coin's been sent you fool"...or something along those lines 🤣

his is an automated email to keep you informed regarding the status of your order delivery reference ___________________
 
Your order has been despatched.

Yep dispatch notice for me too!! Whoop whoop!

Thats a lot of cash for a £255 coin.
Makes me want to keep it even more.
Literally just got my dispatched email as I was typing this 🍻

Strange. My 2oz silver is coming via DHL. Odd that they'd ship some one way and others a different way