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AOB

Platinum PLUS Premium Member
  • Posts

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  • Trading Feedback

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  • Country

    United Kingdom

Posts posted by AOB

  1. 8 minutes ago, flyingveepixie said:

    Bluddy hell.  I sold 5x1oz Brits last year for around £1540 a piece and struggled to shift them at that price. Wish I'd kept the buggers now...😒

    It’s the joys of collecting isn’t it, I swapped a variety of bullion(including fractional) very close to spot for a graded coin at £1640 mark, 2 weeks later spot price mooned haha..

    But sure you did what you needed at the time and I wouldn’t worry about the past sir👍🏽

  2. 2 minutes ago, paulmerton said:

    Just opened my 5oz and I think there's something in the background field, which is annoying.

    Send back?

    image.thumb.png.6fa8902855a95fe2cd38329af0249635.png

    image.thumb.png.151491f24267e285083189e0a270a2b6.png

    Looking at the rest of the coin, you can also see where the metal didn't fill the edge lettering completely in a few places. Not really a problem in my eyes:

    image.thumb.png.1b8c8a6c9277e88d1766270c3c58e09d.png

    Also, while looking at the rest of the coin, is this normal?

    image.png.72a39fe55723cd72427933f72e909700.png

    Better to return and get a pristine one, that speck on the face would annoy me

  3. 5 minutes ago, BackyardBullion said:

    That's going to have to come from those that were affected. 

    They told me there were some that were directly affected by the emails and had impacts on the bidding. 

    Good to know they have been trying to resolve this on a case by case basis though.

    Should never have happened in the first place, but its good to get some accountability from them.

    Yes I totally understand that.

    Just hope this isn’t a hollow apology, then operate as usual. Suppose time will only tell.

    6 minutes ago, AndrewSL76 said:

    Yes, it would be interesting. I placed a bid and have not heard anything at all from them. Not a peep……

    Hopefully they get in touch shortly if that’s the case… it was a shambles of an auction to be quite fair. 
    I hope you get an email with a solution shortly

     

  4. 4 minutes ago, BackyardBullion said:

    The Royal Mint Apologises!!

    Starts

    “The Royal Mint sincerely apologises to our customers for issues regarding our recent silent auction, closing Sunday 17th March 2024.

    “We accept that a silent auction is just that - and we should not have issued communications to bidders whilst the auction was still live. We have taken steps internally to ensure that this does not happen again.

    “We have reviewed the impact of this communication on the outcome of the auction, and we have been liaising directly with affected bidders. Each has been offered a solution that works for them, based on their individual cases.

    “The trust of our customers is fundamental to our business, and we are sorry that we fell short of expectations.”

    Ends

    Great work @BackyardBullion, first proper message indicating they were at fault and understanding their customer base is vital to the operations.

    Would be very interested on how they resolve the affected customers..?

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