272

Sure, but it will affect supply chains.
😎

Wowsers


 

Haven't got a loupe but I zoomed in on my phone, looks alright to me thank goodness.

I've cancelled my subscription for the silver 2 OZ's yesterday after returning my initial Lion and a replacement due to poor quality. They still haven't resolved the issue with the 4 Panther coins I ordered six months ago. They sent the 2 x 1 Oz' s  off to a third party assessor two months ago which haven't come back and they just keep spamming me with defective replacement 2 Oz's.
 The quality control has been atrocious although I've noticed the capsules have also been loose on the last 3-4 coins sent which I think is also part of the problem.  In contrast I've never had an issue with any of the 1/4 Oz golds, which all have foam pad inserts to protect the coin if the capsule does work loose.  
So I'd rather have the money back and buy an extra 2022 bullion sovereign.
Debating whether to send a third and final letter to the Chief Executive...
 

I sent my defective coin back for refund, tracking stated that coin delivered back to royalmint but the Mint cannot locate it. Royalmint still investigating. 

Just had a lovely courtesy call from @BleyerBullion about the second batch of 2022 bullion sovereigns, delivery coming tomorrow 😀 

Just sent email No2 to the RM Chief Exec and returned my supposed restrikes.
 
Dear Ms Jessopp,
I sent you an email on 6th November 2021, complaining about the poor quality of the 1oz and 2oz coins Silver Proof Seymour Panther Tudor Beast coins I received.
Three months since sending that email I am still waiting to receive my coins to a proof standard. This is after returning 15 defective coins. This includes the 4 most recent coins I received on 2nd February 2022 which I had to wait nearly 2 months for while they were being restruck and directly inspected by the production manager.
Despite these assurances these coins also possessed defects that are clearly visible to the naked eye, and I have had to return them.
 To me this suggests that either.
There was no adequate quality check on these coins before they were sent as was promised. The packaging Royal mint uses is insufficient to protect the coins in transit I find it completely unacceptable that I have to wait over 4 months since the original purchase I made and return 15 coins to date and I am still yet to receive a set of Silver proofs of an acceptable standard. I believe this clearly demonstrates significant failings in your quality control processes that you need to address.
I would therefore like confirmation of the steps that will be taken to provide the coins I have ordered to a ‘proof’ standard. I would also like to know how the Royal mint proposes to redeem itself given the ongoing inconvenience this has caused to me over the last 4 months.
For your awareness I am a member of the www.thesilverforum.com and will be posting this email on that website, as I am aware I am not the only one of your customers to have suffered significant issues with the quality of your products recently.
I look forward to your response.

Just sent email No2 to the RM Chief Exec and returned my supposed restrikes.
 
Dear Ms Jessopp,
I sent you an email on 6th November 2021, complaining about the poor quality of the 1oz and 2oz coins Silver Proof Seymour Panther Tudor Beast coins I received.
Three months since sending that email I am still waiting to receive my coins to a proof standard. This is after returning 15 defective coins. This includes the 4 most recent coins I received on 2nd February 2022 which I had to wait nearly 2 months for while they were being restruck and directly inspected by the production manager.
Despite these assurances these coins also possessed defects that are clearly visible to the naked eye, and I have had to return them.
 To me this suggests that either.
There was no adequate quality check on these coins before they were sent as was promised. The packaging Royal mint uses is insufficient to protect the coins in transit I find it completely unacceptable that I have to wait over 4 months since the original purchase I made and return 15 coins to date and I am still yet to receive a set of Silver proofs of an acceptable standard. I believe this clearly demonstrates significant failings in your quality control processes that you need to address.
I would therefore like confirmation of the steps that will be taken to provide the coins I have ordered to a ‘proof’ standard. I would also like to know how the Royal mint proposes to redeem itself given the ongoing inconvenience this has caused to me over the last 4 months.
For your awareness I am a member of the www.thesilverforum.com and will be posting this email on that website, as I am aware I am not the only one of your customers to have suffered significant issues with the quality of your products recently.
I look forward to your response.

Just sent email No2 to the RM Chief Exec and returned my supposed restrikes.
 
Dear Ms Jessopp,
I sent you an email on 6th November 2021, complaining about the poor quality of the 1oz and 2oz coins Silver Proof Seymour Panther Tudor Beast coins I received.
Three months since sending that email I am still waiting to receive my coins to a proof standard. This is after returning 15 defective coins. This includes the 4 most recent coins I received on 2nd February 2022 which I had to wait nearly 2 months for while they were being restruck and directly inspected by the production manager.
Despite these assurances these coins also possessed defects that are clearly visible to the naked eye, and I have had to return them.
 To me this suggests that either.
There was no adequate quality check on these coins before they were sent as was promised. The packaging Royal mint uses is insufficient to protect the coins in transit I find it completely unacceptable that I have to wait over 4 months since the original purchase I made and return 15 coins to date and I am still yet to receive a set of Silver proofs of an acceptable standard. I believe this clearly demonstrates significant failings in your quality control processes that you need to address.
I would therefore like confirmation of the steps that will be taken to provide the coins I have ordered to a ‘proof’ standard. I would also like to know how the Royal mint proposes to redeem itself given the ongoing inconvenience this has caused to me over the last 4 months.
For your awareness I am a member of the www.thesilverforum.com and will be posting this email on that website, as I am aware I am not the only one of your customers to have suffered significant issues with the quality of your products recently.
I look forward to your response.

Just sent email No2 to the RM Chief Exec and returned my supposed restrikes.
 
Dear Ms Jessopp,
I sent you an email on 6th November 2021, complaining about the poor quality of the 1oz and 2oz coins Silver Proof Seymour Panther Tudor Beast coins I received.
Three months since sending that email I am still waiting to receive my coins to a proof standard. This is after returning 15 defective coins. This includes the 4 most recent coins I received on 2nd February 2022 which I had to wait nearly 2 months for while they were being restruck and directly inspected by the production manager.
Despite these assurances these coins also possessed defects that are clearly visible to the naked eye, and I have had to return them.
 To me this suggests that either.
There was no adequate quality check on these coins before they were sent as was promised. The packaging Royal mint uses is insufficient to protect the coins in transit I find it completely unacceptable that I have to wait over 4 months since the original purchase I made and return 15 coins to date and I am still yet to receive a set of Silver proofs of an acceptable standard. I believe this clearly demonstrates significant failings in your quality control processes that you need to address.
I would therefore like confirmation of the steps that will be taken to provide the coins I have ordered to a ‘proof’ standard. I would also like to know how the Royal mint proposes to redeem itself given the ongoing inconvenience this has caused to me over the last 4 months.
For your awareness I am a member of the www.thesilverforum.com and will be posting this email on that website, as I am aware I am not the only one of your customers to have suffered significant issues with the quality of your products recently.
I look forward to your response.

Just sent email No2 to the RM Chief Exec and returned my supposed restrikes.
 
Dear Ms Jessopp,
I sent you an email on 6th November 2021, complaining about the poor quality of the 1oz and 2oz coins Silver Proof Seymour Panther Tudor Beast coins I received.
Three months since sending that email I am still waiting to receive my coins to a proof standard. This is after returning 15 defective coins. This includes the 4 most recent coins I received on 2nd February 2022 which I had to wait nearly 2 months for while they were being restruck and directly inspected by the production manager.
Despite these assurances these coins also possessed defects that are clearly visible to the naked eye, and I have had to return them.
 To me this suggests that either.
There was no adequate quality check on these coins before they were sent as was promised. The packaging Royal mint uses is insufficient to protect the coins in transit I find it completely unacceptable that I have to wait over 4 months since the original purchase I made and return 15 coins to date and I am still yet to receive a set of Silver proofs of an acceptable standard. I believe this clearly demonstrates significant failings in your quality control processes that you need to address.
I would therefore like confirmation of the steps that will be taken to provide the coins I have ordered to a ‘proof’ standard. I would also like to know how the Royal mint proposes to redeem itself given the ongoing inconvenience this has caused to me over the last 4 months.
For your awareness I am a member of the www.thesilverforum.com and will be posting this email on that website, as I am aware I am not the only one of your customers to have suffered significant issues with the quality of your products recently.
I look forward to your response.

Just sent email No2 to the RM Chief Exec and returned my supposed restrikes.
 
Dear Ms Jessopp,
I sent you an email on 6th November 2021, complaining about the poor quality of the 1oz and 2oz coins Silver Proof Seymour Panther Tudor Beast coins I received.
Three months since sending that email I am still waiting to receive my coins to a proof standard. This is after returning 15 defective coins. This includes the 4 most recent coins I received on 2nd February 2022 which I had to wait nearly 2 months for while they were being restruck and directly inspected by the production manager.
Despite these assurances these coins also possessed defects that are clearly visible to the naked eye, and I have had to return them.
 To me this suggests that either.
There was no adequate quality check on these coins before they were sent as was promised. The packaging Royal mint uses is insufficient to protect the coins in transit I find it completely unacceptable that I have to wait over 4 months since the original purchase I made and return 15 coins to date and I am still yet to receive a set of Silver proofs of an acceptable standard. I believe this clearly demonstrates significant failings in your quality control processes that you need to address.
I would therefore like confirmation of the steps that will be taken to provide the coins I have ordered to a ‘proof’ standard. I would also like to know how the Royal mint proposes to redeem itself given the ongoing inconvenience this has caused to me over the last 4 months.
For your awareness I am a member of the www.thesilverforum.com and will be posting this email on that website, as I am aware I am not the only one of your customers to have suffered significant issues with the quality of your products recently.
I look forward to your response.

Just sent email No2 to the RM Chief Exec and returned my supposed restrikes.
 
Dear Ms Jessopp,
I sent you an email on 6th November 2021, complaining about the poor quality of the 1oz and 2oz coins Silver Proof Seymour Panther Tudor Beast coins I received.
Three months since sending that email I am still waiting to receive my coins to a proof standard. This is after returning 15 defective coins. This includes the 4 most recent coins I received on 2nd February 2022 which I had to wait nearly 2 months for while they were being restruck and directly inspected by the production manager.
Despite these assurances these coins also possessed defects that are clearly visible to the naked eye, and I have had to return them.
 To me this suggests that either.
There was no adequate quality check on these coins before they were sent as was promised. The packaging Royal mint uses is insufficient to protect the coins in transit I find it completely unacceptable that I have to wait over 4 months since the original purchase I made and return 15 coins to date and I am still yet to receive a set of Silver proofs of an acceptable standard. I believe this clearly demonstrates significant failings in your quality control processes that you need to address.
I would therefore like confirmation of the steps that will be taken to provide the coins I have ordered to a ‘proof’ standard. I would also like to know how the Royal mint proposes to redeem itself given the ongoing inconvenience this has caused to me over the last 4 months.
For your awareness I am a member of the www.thesilverforum.com and will be posting this email on that website, as I am aware I am not the only one of your customers to have suffered significant issues with the quality of your products recently.
I look forward to your response.

Same 🙂
I actually can’t believe with only 1,000 of these it was so easy. Almost felt too easy. 😆

I have not been disappointed. This design pops beautifully in reverse, and having both together is just an excellent set. I really wish there had been a continuity option for this presentation!

This was an unusually smooth experience. Quick access to the site, products available, and allegedly will be with me tomorrow. Who is this company and what have they done with the Royal Mint?! 🤣 This was one I've been looking forward to for a wee while now so I'm glad to not have had a long stressful queue today.

a naaaaah! from me too 

Naaaaaah! 

So 4 months after  the initial order I finally got my restruck  2x 10z and 2x 2oz silver panthers from the Royal Mint that were checked by the production manager before they were  sent to me.  I will be sending them back again as they are just as bad as the previous 11 coins!
Its just woeful. I've sent an email to their customer engagement manager but to be honest unless they offer some kind of compensation I'm going to cancel my standing order for the 1oz and 2oz collections and write to the chief executive again.
Either Royal mInt production quality just isn't good enough on the silver (plus I think one of this batch might have an emerging milk spot), or the packaging isn't robust enough to protect the coins in transit. But you'd think by now they'd be able to get at least on e coin right!.  The last picture is actually fibres inside the capsule but again I'm not sure how a piece that big got in if it was properly checked?
 
 

So 4 months after  the initial order I finally got my restruck  2x 10z and 2x 2oz silver panthers from the Royal Mint that were checked by the production manager before they were  sent to me.  I will be sending them back again as they are just as bad as the previous 11 coins!
Its just woeful. I've sent an email to their customer engagement manager but to be honest unless they offer some kind of compensation I'm going to cancel my standing order for the 1oz and 2oz collections and write to the chief executive again.
Either Royal mInt production quality just isn't good enough on the silver (plus I think one of this batch might have an emerging milk spot), or the packaging isn't robust enough to protect the coins in transit. But you'd think by now they'd be able to get at least on e coin right!.  The last picture is actually fibres inside the capsule but again I'm not sure how a piece that big got in if it was properly checked?
 
 

I dont think it will be the same. Ive had multiple mintage nunbers sent to me as replacements for the same coin under the preordered 10 series set.

I think Christmas and all the latest slew of releases (2002 Sov, Jubilee, Gothic Crown etc) has swamped them!  Personally I think we need to slow down on the releases and focus more on quality and customer service!

I think Christmas and all the latest slew of releases (2002 Sov, Jubilee, Gothic Crown etc) has swamped them!  Personally I think we need to slow down on the releases and focus more on quality and customer service!

I think Christmas and all the latest slew of releases (2002 Sov, Jubilee, Gothic Crown etc) has swamped them!  Personally I think we need to slow down on the releases and focus more on quality and customer service!

I think Christmas and all the latest slew of releases (2002 Sov, Jubilee, Gothic Crown etc) has swamped them!  Personally I think we need to slow down on the releases and focus more on quality and customer service!