At Buyers Risk

[Sovhead]

Just now, GoodAsGold said:

If only I had a gold coin the size of a steering wheel.

@James32

[AaaGee]

I lost a 1/4 brit a year or so ago posted SD. And had to claim it back. To some £400 is a nightmare. To me it was nothing short of traumatic. The stress was next level, not helped by going round in circles with the RM.

I stress EVERY time i buy or sell now. God only knows how im going to handle selling up. Ill cross that bridge when i get to it.

SD to me is next day delivery and decent tracking. Not much else.

[Sovhead]

Just now, AaaGee said:

I lost a 1/4 brit a year or so ago posted SD. And had to claim it back. To some £400 is a nightmare. To me it was nothing short of traumatic. The stress was next level, not helped by going round in circles with the RM.

I stress EVERY time i buy or sell now. God only knows how im going to handle selling up. Ill cross that bridge when i get to it.

SD to me is next day delivery and decent tracking. Not much else.

It’s not even next day now the service is fkd up I’ve waited 3 days for SD on occasion now.

[BackyardBullion]

Just now, Sovhead said:

It’s not even next day now the service is fkd up I’ve waited 3 days for SD on occasion now.

The sender can put in a claim for a refund if it's not by 1pm

My best claim was for something delivered at 1.04pm and I got a full refund on postage 

[Sovhead]

1 minute ago, BackyardBullion said:

The sender can put in a claim for a refund if it's not by 1pm

My best claim was for something delivered at 1.04pm and I got a full refund on postage 

Can’t be arsed with that mate if I sell or buy as long as it gets there I’m happy 👍🏻

[BackyardBullion]

Just now, Sovhead said:

Can’t be arsed with that mate if I sell or buy as long as it gets there I’m happy 👍🏻

Fair enough, the claim takes about 3 minutes and it's free money!

[blackadder]

6 minutes ago, AaaGee said:

I lost a 1/4 brit a year or so ago posted SD. And had to claim it back. To some £400 is a nightmare. To me it was nothing short of traumatic. The stress was next level, not helped by going round in circles with the RM.

I stress EVERY time i buy or sell now. God only knows how im going to handle selling up. Ill cross that bridge when i get to it.

SD to me is next day delivery and decent tracking. Not much else.

same here its not easy

[GoodAsGold]

1 minute ago, AaaGee said:

I lost a 1/4 brit a year or so ago posted SD. And had to claim it back. To some £400 is a nightmare. To me it was nothing short of traumatic. The stress was next level, not helped by going round in circles with the RM.

I stress EVERY time i buy or sell now. God only knows how im going to handle selling up. Ill cross that bridge when i get to it.

SD to me is next day delivery and decent tracking. Not much else.

In all honesty I prefer to deliver my coins to the recipient by hand direct. I drive down to NW England to drop off my coins for grading with GoldDigger Dave and return to collect them. The one coin I’ve sold meant a drive to NE England when I sold a coin back privately to the person I’d originally bought it from several years earlier. 

Obvious this can’t continue forever more if I want to sell anything further afield. Hence my earlier question regarding the over inquisitive lady at the Post Office. 

[NGMD]

23 minutes ago, GoodAsGold said:

Apologies folks but I too would like to go slightly off topic regarding sending coins by special delivery. I’ve noticed a few times when stood in the queue at the Post Office that the lady behind the counter asks customers can you tell me what the package contains? I’d never dream of stating a gold coin for obvious reasons, but if you were confronted by the same question what answer would you give (apart from calling her a nosey cow)?  Thank you.

 

 

I always say it’s a frozen sperm sample and must get there in time.

Always first thing delivered.

[SiCole]

I have shipped several thousand items the past few years with RM for work and we have had sub 0.1% of issues with missing items so it often blown out of proportions the issues.

Liability wise with work is it falls on the company until receipt of goods in good condition. With selling coins it is the same unless the buyer wants to take liability with a lesser postage that is not insured and it is agreed in writing. There should be no ambiguity on this matter.

[GoodAsGold]

1 hour ago, blackadder said:

They will always try and worm their way outta things,took them afew months to sort a problem i had out,then they offered me a book of stamps lol.

And instead you chose Baldrick.

[Spyder]

1 hour ago, BackyardBullion said:

Fair enough, the claim takes about 3 minutes and it's free money!

OK, Do you give this free money back to the buyer as they were the ones who paid for it?

[BackyardBullion]

1 hour ago, Spyder said:

OK, Do you give this free money back to the buyer as they were the ones who paid for it?

If they were the ones that paid, yes.

[Gruff]

9 hours ago, NGMD said:

When I get off my lazy arse to sell something it is always SD Included- no option given. 

My cost, my responsibility and mine to chase if it gets lost- never the buyer. 
 

I like it! I'll adopt that when I sell anything too. Makes sense and also gives the buyer some comfort knowing that the items are being sent as best as possible,

[AuricGoldfinger]

8 hours ago, AaaGee said:

 

I stress EVERY time i buy or sell now. God only knows how im going to handle selling up. Ill cross that bridge when i get to it.

This is where somewhere like Atkinsons is good. I don’t trust posting anything so i will drive to their secure unit and sell some sovereigns etc. yes i could get maybe £5 more per sov on the forum but the peace of mind is worth it, not to mention its one transaction not several. Plus proof of sale if it’s a large amount can come in handy if you need to prove where the funds have come from.

[modofantasma]

11 hours ago, Darr3nG said:

I'm not doubting you, just interested in how any seller genuinely believes that SD is at "buyers' risk"

Presumably they are saying it is at buyers risk even though they will try and get a refund if RM doesn't refund then they're not going to take the hit? So assuming RM do their part there is no risk? 

[modofantasma]

9 hours ago, NGMD said:

I always say it’s a frozen sperm sample and must get there in time.

Always first thing delivered.

Biological matter and a quick wink to the lady behind the desk 😉

[Vesper]

The goods must be delivered for a contract between a buyer and seller to be properly formed.

The seller is always responsible for making sure the goods are delivered.  This is a fundamental term of the contract like payment.

If the goods are not delivered the seller should provide a full refund and make a claim against the postal service in my view.

[TeaTime]

Would anyone ever buy from a seller who stated that insured items lost in post are the responsibility of the buyer ?

What a wonderfully innocent world they must live in....

 

 

 

[BritStacker]

Ok, lets make it really easy for you...

As private seller/buyer - The reason the buyer assumes risk is to protect their payment value because Royal Mail will only pay out insurance value against the sales/purchase invoice value of the claimant. Title passes to the buyer upon payment of goods.

The example being:

Scenario 1 - Seller CIF - carriage insurance freight (paid by seller)

Seller buy a coin for £500.

Seller sells the coin for£1000.

If seller claims for loss the Royal mail need evidence of original purchase value and therefore in this case it would sellers purchase invoice for £500. 

Only half of the value is returned.

Scenario 2 - Buyer CIF - carriage insurance freight (paid by buyer)

Seller buy a coin for £500.

Seller sells the coin for£1000.

If buyer claims for loss the Royal mail need evidence of original purchase value and therefore in this case it would be the buyers invoice for £1000. 

Buyer gets full refund.

Additionally, You must always quote actual value to the post office as a different value stated on the postage receipt to that of any claim will make the claim void under RM policy.  So, never leave insurance value at £2500 if goods are sold for £1500.

By purchasing RM postage you are entering into a contract with them and they will hold you accountable to their contract terms. 

If you sell to someone delivered you are opening both parties to risk of loss which can easily be avoided.

 

 

 

[sovereignsteve]

3 hours ago, TeaTime said:

Would anyone ever buy from a seller who stated that insured items lost in post are the responsibility of the buyer ?

Yes I've done that but only when I either trust the seller, generally from a few other purchases and/or they will provide a proof of posting on demand, and I've chosen to only pay for a second class stamp etc.

My choice to save £5 - 6 on RMSD costs on the basis of a risk:reward decision based on countless previous RM deliveries.

My limit for this is usually a half sovereign but with the price of gold these days I may revise downwards. In the past I have done so up to a full sovereign.

 

"What a wonderfully innocent world they must live in"   Lol I wish it were true😀

[sovereignsteve]

14 minutes ago, BritStacker said:

Scenario 2 - Buyer CIF - carriage insurance freight (paid by buyer)

Does this hold if the seller actually buys the shipping even if the buyer actually pays the charge to the seller?

Edited January 28 by sovereignsteve
quoted wrong option - changed now

[BackyardBullion]

Having made a successful claim with Royal Mail once before they will reimburse you for what it would cost to get a replacement item.

So, if you bought a gold Britannia 10 years ago for £700 they would compensate you for a replacement and not the £700.

[BritStacker]

Your DM trail must show the buyer paid for postage to ensure full pay-out. i.e. they have agreed to paying postage as per terms of sale.  This then covers buyer and seller and determines RM pay-out route. 

 

 

 

[BritStacker]

Did you claim as a business? Then yes that would apply. If not then you get lucky.

As a private seller their terms are quite clear and for the sake of a line of text to ensure full insurance cover I know which one I'd choose.