EBay sales be warned

[RiverbankSilver]

To cut a long story short…

I sold a batch of gram gold bars on eBay a few weeks ago.
The buyer has never contacted me to return the bars and after 14 days of the delivery date, I received an email from eBay to say the buyer has opened up a dispute case under.. Buyer doesn’t recognise the transaction!

The situation I am in now is I owe the seller nearly £500 (if I lose the case ).

 I have taken all sales down now because I’m sure eBay will hold payments to me until they bank the amount I may have to pay out.(not sure)
The dispute case takes between 2 to 8 weeks…

I have not received any of the 1g bars back and will be out of pocket both ways if eBay side with him.

I have sent eBay proof of delivery and this is where I think it gets pretty strange..

My package on the Royal Mail photo proof is hidden under another package and looks to me the photo was taken in a front room, on the arm of a chair. I have never had a postie come in my house to take photos of packages, this is usually taken place on the doorstep.

Just be warned.. eBay have control of your 💰 if you come across a tosser 😂

 

[arphethean]

Do try to speak to eBay customer services direct. They have usually taken my side when I have spoken to them about cases.

Fingers crossed it works out

[Gordy]

exact same thing happened to me with a 1g bar, buyer was in somewhere like west yourkshire or nearabouts if i recall

the bank sided with the buyer and refused transaction but ebay covered it as i did everything right and i was covered under seller protection so still got my money

scumbag still got his bar and a refund off ebay though, utter scumf!cks

[RiverbankSilver]

4 minutes ago, Gordy said:

exact same thing happened to me with a 1g bar, buyer was in somewhere like west yourkshire or nearabouts if i recall

the bank sided with the buyer and refused transaction but ebay covered it as i did everything right and i was covered under seller protection so still got my money

scumbag still got his bar and a refund off ebay though, utter scumf!cks

It seems a crazy loop hole in the system. 
Glad you got your money back. Hopefully it’ll work the same in my direction.I have submitted proof of delivery and purchased the postage label through eBay and can’t see I have done anything wrong 🤞

[arphethean]

24 minutes ago, RiverbankSilver said:

It seems a crazy loop hole in the system. 
Glad you got your money back. Hopefully it’ll work the same in my direction.I have submitted proof of delivery and purchased the postage label through eBay and can’t see I have done anything wrong 🤞

I'm pretty sure you'll get a good outcome from eBay in this case

[stefffana]

I will pray for you, @RiverbankSilver!

I hope everything will be alright for you!🤗

[paulmerton]

I'm pretty sure ebay will cover you too. Pretty worrying in the meantime though I can imagine!

[V0liminal]

That's a **** move from a buyer, I had this happen to me luckily with a low value mobile phone. Posting with traceability for eBay support is a must, really. I hope this gets resolved quickly for you, and the buyer gets some comeback against their account.

[VGfine]

Best of luck with this, hopefully you will get a decision in your favour.

I stopped selling anything of value on eBay after my brother in law sold a games console and some games (all in perfect order) and the “buyer” decided they wanted to return it because it was “broken” when it arrived back it was smashed to pieces, looked like it had been hit with a lump hammer.

Ebay refunded the “buyer” and then spent 12 months chasing my brother in law for the money, Another seller had left feedback saying this person was a thief and they had swapped out a Hard drive from a games console and they had reported them to the police, of course the feedback was “positive” because sellers can’t leave negative feedback for buyers anymore to warn other people!

[dicker]

An utter Binlord. 

Ebay specialises in binlords - they have the finest.

I sincerely hope this resolves successfully for you, but it’s good for people like me to hear of problems like this.  
 

All the best to you

Dicker

[Divmad]

I cannot agree with the common folklore that E Bay is just one big scam by buyers intent on gaming the house rules. I know it suits this forum to believe that only the TSF is a squeaky clean marketplace, but if I look back hard, I wouldn't be surprised to find a few chancers on here in the past.

This year, I have made 370 coin sales, admittedly most of low value but not all, and received just one negative feedback from someone who claimed never to have received the coins in question, worth £10. Most, actually the 99.5% of my buyers are genuine and honest, going by my feedback.

Just saying...

In this case, I wonder how many positive feedback ratings did your scamming buyer have? And did you send to a genuine postal address or a business industrial estate or PO Box, by any chance?

 

[James32]

9 minutes ago, Divmad said:

I cannot agree with the common folklore that E Bay is just one big scam by buyers intent on gaming the house rules. I know it suits this forum to believe that only the TSF is a squeaky clean marketplace, but if I look back hard, I wouldn't be surprised to find a few chancers on here in the past.

This year, I have made 370 coin sales, admittedly most of low value but not all, and received just one negative feedback from someone who claimed never to have received the coins in question, worth £10. Most, actually the 99.5% of my buyers are genuine and honest, going by my feedback.

Just saying...

In this case, I wonder how many positive feedback ratings did your scamming buyer have? And did you send to a genuine postal address or a business industrial estate or PO Box, by any chance?

 

I think the massive difference between eBay and here is.. once someone is found to be sketchy, they are ran out of town pronto. On eBay they can repeat the crime every so often.

[RiverbankSilver]

3 minutes ago, Divmad said:

I cannot agree with the common folklore that E Bay is just one big scam by buyers intent on gaming the house rules. I know it suits this forum to believe that only the TSF is a squeaky clean marketplace, but if I look back hard, I wouldn't be surprised to find a few chancers on here in the past.

This year, I have made 370 coin sales, admittedly most of low value but not all, and received just one negative feedback from someone who claimed never to have received the coins in question, worth £10. Most, actually the 99.5% of my buyers are genuine and honest, going by my feedback.

Just saying...

In this case, I wonder how many positive feedback ratings did your scamming buyer have? And did you send to a genuine postal address or a business industrial estate or PO Box, by any chance?

 

I always video all packages and multiple photos before sending anything out. Done everything by the book with eBay rules. Special delivery and a genuine address.

I can see the address on the other parcels  (photo above) match the same name and address that I posted to. I have blocked this out for obvious reasons.

My point is ebay Will hold money for 8wks and simply rip money out of your bank. Knowing very well you have been scammed.

update below 

On the day the dispute opened, I cancelled multiple orders with different customers that were placed on the day of the dispute opening. This is because I didn’t want eBay holding my money for upto 8wks for sales that had nothing to do with the dispute.

Yesterday, ebay took the cancellation amount out of my bank even though they never paid me for these sales. So I am now also a few more hundred pounds down from these sales.

Today, I have a email from eBay saying.

“We have stopped a sale because we are concerned of the buyer of a sale”

Do not post item..and so on.

Guess what…. It’s the sale that the dispute is over that sold nearly a month ago….

I have spoken to eBay and said that things should go in my favour but also said there’s no GUARANTEE it will..

I will be contacting my bank and reporting a fraudulent transaction just in case.

 

 

 

 

 

[RiverbankSilver]

It’s called a ‘Charge back’ scam for those who didn’t know ✌️

[1stsovereign]

Sorry to hear that! I have stopped selling on Ebay while ago as I couldn't take it anymore - mainly dealing with crooks. 

I dont know if it is a push but some Ebay sellers here would appreciate buyers nickname - to ban him.

Best of luck!

 

[Fenlander1]

My blocked list getting longer all the time

[RiverbankSilver]

Here is the buyer’s ebay name which is underlined in red from the EBay email.

He has done a runner from eBay and I still have to wait for weeks before I can list and get paid from eBay again 😵‍💫

 

[RiverbankSilver]

Just a quick update..

9 weeks later… EBay are still holding my money..

The buyer has still got 8g of gold for free and never returned a thing..

The dispute goes on….

 

[CoinCupboard]

Just had a read of this. 

Really bad on eBay's part. Clearly the guy is a thief. 

I've stopped with eBay for the rest of the year I think, this time of year brings out all the idiots and I can't be bothered with it. 

I've sold all year on eBay with no problems, in the last week I had 2 cases opened against me by buyers. 

Both never contacted me before they opened cases, just straight to eBay resolutions. 

I keep all my post office receipts and pictures of the packages before I send them too. 

Both the cases are now closed as one had been delivered to the wrong number (not my fault). 

One was left with a neighbour for 2 weeks (not my fault).

I can't be bothered with the hassle right now for making a couple of quid here and there. 

Hope you get it all sorted out soon, I'm having a moan about eBay but at least they are not holding money from me, from a blatant thief. 

[GoldDiggerDave]

@RiverbankSilver Mate I feell for you.  I hate the utter scuzzbuckets you come in contact with on eBay.  

[dicker]

10 hours ago, RiverbankSilver said:

Just a quick update..

9 weeks later… EBay are still holding my money..

The buyer has still got 8g of gold for free and never returned a thing..

The dispute goes on….

 

This is utterly disgraceful from eBay.  

[RiverbankSilver]

Well 9 weeks later and the customers bank has sided with the buyer. He is allowed to keep the money claimed back from eBay and also ran off with 8g of gold 🙃 

Luckily I was protected through eBay selling protection and have been returned all money they were holding 😅😓

[James32]

Just now, RiverbankSilver said:

Well 9 weeks later and the customers bank has sided with the buyer. He is allowed to keep the money claimed back from eBay and also ran off with 8g of gold 🙃 

Luckily I was protected through eBay selling protection and have been returned all money they were holding 😅😓

Glad you got a positive outcome, although that won't cover lost time/stress. It's no wonder ebay fees are so high if this is their expert outcome. 

[RiverbankSilver]

2 minutes ago, James32 said:

Glad you got a positive outcome, although that won't cover lost time/stress. It's no wonder ebay fees are so high if this is their expert outcome. 

Sickening mate, it’ll be a while before I feel confident to sell on there again 

[Spyder]

I am glad you got your money back, but this is not good enough that a thief gets to keep everything.  

It is happening a little too often. 

I think the only safe thing to sell there now is jewellery with a value higher than £500 as you will automatically be protected as you be posting to ebay authentication agent and not directly to the buyer.  

Don't let it get you down as there still are many honest buyers there.