Oddjob

Seems like a on going issue. I've encountered same a few times in the last month....amongst other issues with RM I've had.

G'Day and welcome to TSF. 
A place to guide you on your journey.

That is clearly a breach of contract - an offer, an acceptance, and a valuable consideration given. It might be worth your while to remind them of this and state that you are considering an  action in the English small claims court (up to £10,000 now, I am told) against them (even if it is unrealistic for you from Australia). It might make them honour the contract.

Can never have to much gold bullion 

The Perth Mint ERP system has been messed up of late, since they launched their new website. Perhaps relevant, perhaps not. 🤷‍♂️
--
Ex-Perth Mint chief executive Richard Hayes left the government-owned gold refiner after it burnt through $100 million of taxpayers’ money in a dysfunctional technology upgrade project that is now six years overdue with the cost blowouts buried within the organisation’s accounts.

Mr Hayes, who signed on for another five-year contract with the Perth Mint last November, resigned suddenly on October 13 citing health reasons, with employees told he would leave the gold refiner in April next year.

But an investigation by The Australian Financial Review can reveal Mr Hayes left the Mint after a board meeting on October 17, alongside chief investment officer Brad Wearn who only re-joined the Perth Mint in August.

Mr Wearn was previously an employee of the Perth Mint, and his appointment to CIO marked the sixth change to the head of the IT department over the last six years.

Perth Mint director John Collins, former chief of the WA Treasury Corporation, is temporarily acting as CEO. It is believed he is working two days a week. The Perth Mint did not respond to questions.

The new Enterprise Resource Planning (ERP) system, developed to run financial accounting and metal accounts, was given the green light in 2014, with a $16 million budget and an 18 to 24-month timeline. The project cost has now ballooned to more than $100 million.

Within the Perth Mint annual reports, the Financial Review can reveal the company classified the software upgrade as an intangible asset, capitalised some of it and amortised the rest over the six-year period.

Systems crashed
Mr Hayes’ abrupt departure comes after questions were put to the Gold Corporation, the parent company of the Perth Mint, during a West Australian Senate estimates session in September regarding the software project.

According to insiders, there are 80 staff and contractors working on the project, with Mr Hayes providing oversight during his tenure, alongside a steering committee made up of board members.

PwC is the contracted project manager and Empire IT Services and Churchill’s, where Mr Wearn was also previously employed, are also independently overseeing the project.

According to documents seen by the Financial Review, the ERP system went live at the end of November but crashed the Perth Mint’s systems, which were offline for at least 24 hours, restricting the Mint’s capacity to accept, dispatch or check stock levels.

Mr Hayes has been the chief executive of the Perth Mint for seven years, and helmed the government-owned entity throughout revelations last year that the Mint was unwittingly buying up to $200 million of “conflict gold” annuallyfrom a company run by a convicted killer in Papua New Guinea, breaching its global accreditation and the company’s own supply chain policies.

At the time, West Australian Premier Mark McGowan ordered an “urgent review” of the Mint’s processes.

Ultimately, the Mint was not stripped of its accreditation by The London Bullion Market Association (LBMA), but Mr Hayes was also embroiled in another scandal after senior staff members raised concerns they were facing pressure over hiring decisions and procurement contracts in 2017.

The Mint was then the subject of inquiries by the WA Corruption and Crime Commission (CCC).

“Of all the things the Mint has gone through over the last few years, it’s surprising to think a software blowout is the thing that has toppled Hayes,” one ex-employee who worked with the executive team for many years told the Financial Review on the condition of anonymity.
https://www.afr.com/technology/richard-hayes-leaves-perth-mint-after-100m-tech-blowout-20211206-p59f9z
 

Same experience here mate. You can (well most of the time) get the tracking data from your RM a/c in transactions (ie each purchase) but then it's up to you to check with Royal Mail. RM could pick up their game and send a follow-up advice with tracking details, but I guess that's too much to hope for.
Till then, I await my RM purchases to arrive unannounced...whenever.

Agree to a point but I'm sure they have purchased a large order at an agreed price. In theory they cant loose.

Having been in your shoes a few years back (ie new to PM's), the best advice I got was to start with a little diversification. ie some gold, some silver and also split across coins, rounds and bars. Go for standard low premium stuff to kick off with to get best bang for buck. I won't comment on which dealers to buy from as that's something I'll leave to UK members here to comment on...but I do take their lead on which dealers to use or not.
This will give you intro taste of the PM market and what it has to offer. You'll start to develop a feel for the market and most importantly what (gold or silver, coins or bars) appeals to you and thus where you want to take your stack re what's in it. Between making small purchases to start with and being a part of a stacking community like TSF ( or Silver Stackers in Australia which I'm part of too) you will increase your knowledge base and confidence.
Enjoy the adventure you have now commenced.

Having been in your shoes a few years back (ie new to PM's), the best advice I got was to start with a little diversification. ie some gold, some silver and also split across coins, rounds and bars. Go for standard low premium stuff to kick off with to get best bang for buck. I won't comment on which dealers to buy from as that's something I'll leave to UK members here to comment on...but I do take their lead on which dealers to use or not.
This will give you intro taste of the PM market and what it has to offer. You'll start to develop a feel for the market and most importantly what (gold or silver, coins or bars) appeals to you and thus where you want to take your stack re what's in it. Between making small purchases to start with and being a part of a stacking community like TSF ( or Silver Stackers in Australia which I'm part of too) you will increase your knowledge base and confidence.
Enjoy the adventure you have now commenced.

Be careful of anything not from the Royal Mint (i.e. the official sovereign) - it's often quite difficult to sell them on, and they rarely hold any value over spot.

I always welcome such A4 freebies, if printed on one side only, and use them (one-sided) for printing of not-so-important documents at home. Expensive paper sounds like a bonus.

Hello! 
I am very new to the silver game but excited to embark on the trail of all things shiny!
Came across Silver Forum on Backyard Bullion's Youtube channel.

Hi,
I am mainly Silver Stacking and I do a little collecting.  I think that precious metals may be the most reliable form of money these days...
Best Wishes,
SteveSilverStacker

Ta for heads up @MickB. Nice one.
I've got my order in for that. Not going to get sov's in Aust that cheap retail regardless of old or new. 

Spotted this in today's Metro newspaper. Limited to one per household. 

Hello
I'm brand new here trying to stack/collect silver.
I bought this coin today but somehow I can't find to much about it.
Any idea how much us worth?

Welcome aboard 

Hello and welcome to The Silver Forum  

Hello and welcome to TSF 

Hello and welcome to the forum!  

Welcome aboard!

G'day cobber and welcome.
You will find a fair few here who enjoy coins from Oz.
Best
Dicker

Welcome aboard The Silver Forum!

Welcome on this great forum, it will be a place were you will learn a lot more about collecting and stacking !

G'Day and welcome.