NGC Quality Issues (we think).

[MancunianStacker]

Just look at these photos.

“Burn marks” are appearing after NGC grading. Fine coins until they were sent away!

Any examples you would like to share? The below photos were from a Facebook group, not my coins.

I’m just raising this issue for other potential graders to be aware. NGC and/or Royal Mint are not taking responsibility for this!! Yet!

Who would buy a PF70 with this mark on it???

 

Edited April 26, 2022 by MancunianStacker

[James32]

Shocking, I prefer blondes personally. 

[stataman]

Why are there hairs there? Looks like the grader used the coin as a mirror to shave his beard 😄

Edited April 26, 2022 by stataman

[FlorinCollector]

My lovely coin

[terakris]

Seeing more and more of this. I have 2 with the burn.

When I spoke to NGC on Friday they recon the damage could be caused by the flips splitting and the rubber bands they use contacting the coins, then the chemicals in the band's being the issue. It would kinda make sense as the damage is usually the same size on all coins.

I'm doing a rubber band test on a bullion silver coin to see if I can get it to happen. So if grading I'd say send in a capsule from now on just in case.

[GoldenGriffin]

Are the coins sent directly to NGC without burn marks or is a 3rd party involved somewhere in the process?

[FlorinCollector]

13 minutes ago, terakris said:

Seeing more and more of this. I have 2 with the burn.

When I spoke to NGC on Friday they recon the damage could be caused by the flips splitting and the rubber bands they use contacting the coins, then the chemicals in the band's being the issue. It would kinda make sense as the damage is usually the same size on all coins.

I'm doing a rubber band test on a bullion silver coin to see if I can get it to happen. So if grading I'd say send in a capsule from now on just in case.

What I don't get is surely they should be contacting customers about this, not just sending them back. I assume there is some sort of insurance but not sure as I have always sent through third party. 

[MancunianStacker]

4 minutes ago, GoldenGriffin said:

Are the coins sent directly to NGC without burn marks or is a 3rd party involved somewhere in the process?

Apparently 50% of the coins with burns had NCS “conservation” but 50% didn’t. They were fine before the were slabbed I guess otherwise they’d see the marks and down grade them more I guess 🤷‍♂️ 

My bet is their sonic sealing or maybe even any photography. Even someone’s fingers with remnants of an egg sandwich 🥪 They don’t wear gloves to handle coins so it could be anything 

[FlorinCollector]

7 minutes ago, GoldenGriffin said:

Are the coins sent directly to NGC without burn marks or is a 3rd party involved somewhere in the process?

Both direct and 3rd party have had the issue mate and also PCGS and NGC slabs have shown these burn marks. 

My coin was also not conserved 

[MancunianStacker]

1 minute ago, FlorinCollector said:

What I don't get is surely they should be contacting customers about this, not just sending them back. I assume there is some sort of insurance but not sure as I have always sent through third party. 

Just have to vote with your customer and consider PCGS Europe instead for silver at least 🤔 

😬 PCGS TOO??? 😱 

Edited April 26, 2022 by MancunianStacker

[FlorinCollector]

Just now, MancunianStacker said:

Just have to vote with your customer and consider PCGS Europe instead for silver at least 🤔 

For sure, I am thinking about just leaving silver alone for now and wait. I cancelled my order for the latest British monarchs 2oz silver because I don't want it raw and grading there is now that added risk. Never mind all the other QC issues we already have and milk spots. 

[MancunianStacker]

5 minutes ago, FlorinCollector said:

For sure, I am thinking about just leaving silver alone for now and wait. I cancelled my order for the latest British monarchs 2oz silver because I don't want it raw and grading there is now that added risk. Never mind all the other QC issues we already have and milk spots. 

Right behind you mate, I cancelled £8-£9k worth of silver. Voting with my money and trying to hit them where it hurts, but then again someone will snap them up 🙄 

Bought 2022 Bullion Sovs 😃 

Edited April 26, 2022 by MancunianStacker

[GoldenGriffin]

4 minutes ago, MancunianStacker said:

Apparently 50% of the coins with burns had NCS “conservation” but 50% didn’t. They were fine before the were slabbed I guess otherwise they’d see the marks and down grade them more I guess 🤷‍♂️ 

My bet is their sonic sealing or maybe even any photography. Even someone’s fingers with remnants of an egg sandwich 🥪 They don’t wear gloves to handle coins so it could be anything 

 

4 minutes ago, FlorinCollector said:

Both direct and 3rd party have had the issue mate and also PCGS and NGC slabs have shown these burn marks. 

My coin was also not conserved 

NGC or PCGS wouldn't have had any intentional involvement in that.

The risk to their reputation, is not worth it.

Just wondered if coins were sent directly to NGC or PCGS in America 🇺🇸 or direct to a 3rd party e.g a representative that didn't take good care of the coins before shipping to America?

Very sad 😔 

[FlorinCollector]

5 minutes ago, MancunianStacker said:

Right behind you mate, I cancelled £8-£9k worth of silver. Voting with my money and trying to hit them where it hurts, but then again someone will snap them up 🙄 

Bought 2022 Bullion Sovs 😃 

Much better choice in my opinion mate  

[GoldenGriffin]

5 minutes ago, MancunianStacker said:

I cancelled £8-£9k worth of silver.

Wow, what silver were you buying for that amount!!

That's impressive.

[MancunianStacker]

6 minutes ago, GoldenGriffin said:

Wow, what silver were you buying for that amount!!

That's impressive.

Mixed proof, silvers, gold and platinum. One I paid for in December and cancelled in April, just a joke. Platinum Britannias too!!! 

[GoldenGriffin]

22 minutes ago, MancunianStacker said:

Even someone’s fingers with remnants of an egg sandwich 🥪

Was it a fried egg sandwich by any chance? 

Wonder what toning effects you'd get years later with egg! 😲

 

[GoldenGriffin]

2 minutes ago, MancunianStacker said:

Mixed proof, silvers, gold and platinum. One I paid for in December and cancelled in April, just a joke. Platinum Britannias too!!! 

I see, I thought you meant £8-9k just in silver - you'd need a pallet 🤣

[MancunianStacker]

1 minute ago, GoldenGriffin said:

Was it a fried egg sandwich by any chance? 

Wonder what toning effects you'd get years later with egg! 😲

 

Pop a bullion silver round in the fridge in a sealable box with a peeled boiled egg and turn the coin daily until you get the desired tone level 👌 

Obviously don’t try this with a precious coin 🪙 😬 

[GoldenGriffin]

2 minutes ago, MancunianStacker said:

Pop a bullion silver round in the fridge in a sealable box with a peeled boiled egg and turn the coin daily until you get the desired tone level 👌 

Obviously don’t try this with a precious coin 🪙 😬 

Now that sounds like an experiment! 😂

Imagine if you ended up with a decent amount of toning in a short space of time... 😁

[MancunianStacker]

52 minutes ago, GoldenGriffin said:

Imagine if you ended up with a decent amount of toning in a short space of time... 😁

It should actually, I’ve heard it’s a method of artificial tonic but I haven’t tried it myself yet.

[GoldenGriffin]

1 minute ago, MancunianStacker said:

It should actually, I’ve heard it’s a method of artificial tonic but I haven’t tried it myself yet.

Wouldn't want to try it with my 3 graces proof silver coin!

Yikes!!!

Or would I... 🤔  😂

[MancunianStacker]

Just now, GoldenGriffin said:

Wouldn't want to try it with my 3 graces proof silver coin!

Yikes!!!

Or would I... 🤔  😂

If any of my coins had these burns marks on them I’d probably crack them out of the slab and tone it. 

[GoldenGriffin]

Just now, MancunianStacker said:

If any of my coins had these burns marks on them I’d probably crack them out of the slab and tone it. 

Yeah good idea.

You'd find it very difficult to find a buyer and sell on with burn 🔥 marks.

Unless the market really turned around and was incredibly bullish on proof coins and then you'd have a chance.

[CollectForFun]

I can't understand why they continued handling additional coins after they discovered they were damaging them. I mean, after the first occurence they must have realised there was something wrong with their processes, no? And yet they did not care, as if nothing happened? Or did they actually suspend grading, what, silver proof RM coins? Do I understand correctly that other silver coins are not affected?