It's like this. I purchased lot 580 items from baldwin's auction 113.https://baldwins.co/en-GB/auction#/lots/e1b31e87-e97b-42a6-b845-768222b04315?department=BDW&lot_status=all&auction_uuid=5cec2514-7637-4f39-b576-3be0db39d6ad
The item is 1820 geroge IIII proof halfcrown.
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I'm digressing here. After I completed the payment, I waited until the payment deadline passed and found that I didn't receive the items. During this period, FEDEX can I went back and forth about 3 times. At that time, I logged into my account and found that the invoice said that I had not paid. I immediately wrote to inquire and sent other letters asking them to explain or take responsibility. The only letter I got was that the payment was completed and sent by the system. Of course, every letter I sent before the auction received an immediate reply. If you go to GOOGLE to read their comments, yes, the longest one was written by me
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Now back to the topic, this is my first time to come into contact with proof old coins. Of course, I have no experience, but I have asked them to take more detailed photos for me. I guess those should be real proofs. The first two photos are in the attachment.(The following was taken after I got the coins.) , and they have several coin experts, and it’s a large auction so it shouldn’t be wrong. At that time, I thought
OK, the coin came back from NGC. To be precise, I will receive it on Thursday, but the number is 6655103005 62
I confirm that it is my coin, but MS, in my understanding, MS and PF are the craftsmanship during casting and have nothing to do with wear and tear, etc. However, NGC gave MS
Now can I ask BALDWIN for a refund? Of course I have sent them letters, but I have a feeling they will ignore any letters from me again. Is my request reasonable? Because their terms seem to indicate that any of the descriptions are not there The scope of their responsibilities (of course I also deeply understand that they are not willing to take responsibility at all), whether such a clause can really exempt them from liability, because I read an article a while ago
https://www.artnews.com/art-news/news/worlds-most-expensive-coin-fake-provenance-roman-eid-mar-1234659762/
They were caught falsifying sources and smuggling. It seems that the terms they describe are not exempt from liability. Should I call the police if they are unwilling to give any response?