LolRasta

3 hours ago, AppleZippoandMetronome said:

With the amount of returns they've likely had with this single issue I am sure they wish they had checked first!

When I called they said they had a lot 

12 hours ago, evende said:

You have to go through one of their selected outlets. @Panda6Pack is the man on TSF

Thank you as I like the new space coin would like to get one 

53 minutes ago, Jeffers46 said:

If anyone is looking for a gold proof, I have mine up in the ‘for sale’ section 

What price ? 

Its defiantly a stand alone. I do like it as I was unable to collect the series  

14 minutes ago, Bullionaire said:

Surely would be easier if they just checked them in the first place before they went out..

Wish it was that simple 

How do you buy from the Germania Mint as not see how on the website ?

My update with my 1oz gold coin proof from the RM. Fingers crossed I did the correct thing in asking for a replacement 
Thank you for your email.

I have made some enquiries regarding your question and can confirm that an order that is returned to us is inspected and should the product be below our Royal Mint Proof Standard the customer will receive a replacement product. The returned coin will be scrapped. The exchange of one coin to another means that the number of coins sold remain within the Limited Edition Presentation. If the returned coin is deemed to be within our Royal Mint Proof Standard the customer will be contacted and given a choice to receive their original coin back or receive a refund.

I’ve checked your account and it appears your coin has been booked on for exchange, so we’re just awaiting on stock. As soon as the order despatches you’ll receive an email containing tracking information.

On 11/05/2021 at 11:49, AppleZippoandMetronome said:

It definitely was not. Certainly not in the run up to release or until well after the coins had sold out. I kept trying to get on that morning to see what others opinions on this release were but kept getting the 500 error. Its a shame the original thread for it doesn't give the time posts were made as I'd expect you'd find a big gap in there but you can look at that thread and note unlike others where people talk about their place in the queue and what coin they got it goes straight to sold out. The forum was down when the release happened.

I tried to get on the forum and could not on the day of release too

Waiting list please 

There is a gold and a silver is coming 

3 hours ago, richatthecroft said:

Good luck 👍 

Thank you I will need it

5 hours ago, Jeffers46 said:

Just received my 1oz gold proof.  Absolutely stunning coin and from first glances it appears to be perfect. Speck of dust near the lions head perhaps. 

Looks perfect you hit gold 

5 hours ago, richatthecroft said:

I asked you the other day what magnification you used in the photo of the 'hole'- what was the magnification?  Tiny pin holes are quite common in Proof coins, and they often grade well. The magnification of the hole in your photo makes it look dramatic- but perhaps its not that noticeable under x5 Magnification? 

that photo was x5 magnification. You can see with the naked eye, and it sadly reflects the light differently to make it that much more noticeable 

Was unable to send it today so will sleep on it one night. And decide tomorrow its such a nice coin I rather have it then not. They did say they would send it back if they could not replaced/ repair it.   

4 hours ago, Jeffers46 said:

t’s stunning! Do let me know if you can spot anything untoward but it seems almost perfect.

looks perfect you hit gold 

Fingers crossed 

Thanks I will send it back and see what happens, Maybe the RM has turned a new leaf for 2021

I called them and they said they are unsure they can replace it with how limited the coin is and the girl I spoke to (Nicky) did not know if they can remint it. But she added to the notes to send it back if a replacement could not be done. Should I mail it ??  

Just now, HerefordBullyun said:

I am sure they have a customer services it maybe worth ringing them up and see what they say

Not sent it yet just was about to go to the post office that closes at 2pm 

Thanks for all your comments. I am in a big dilemma. I have the box all ready to go with the return label on it and about to send it back. 

The pros I could get a perfect replacement or a reminted one
The cons I could get a worse coin or it get refunded. 

I have spoken to them that if I cant get a replacement to return the same coin 

This is my first 1oz gold coin and really don't know what to do. Any more thoughts, maybe I will just sell it on ebay and buy 3 bullions.    

3 minutes ago, Colnago said:

Wow 🙃 Are those babies real or wee chocolate numbers 😝

Absolutely stunning 

They look incredible wow 

6 minutes ago, ilovesilverireallydo said:

Was a bit of dust 

Glad its perfect, Wish mine was... 

6 hours ago, richatthecroft said:

What magnification was used to take this photo of your coin?  I'm guessing a minimum of x10 magnification and possibly higher?  

Nothing is perfect in this world- not even a 'perfect' PF70 coin.  NGC's criteria for a top grade coin is outlined below- the 'hole' you are pointing out was clearly not caused post- production and at x5 magnification will certainly not look as dramatic as represented in your photograph.  

I would keep it and rejoice in the fact that you were fortunate enough to acquire it, there were only 625 of them, wasn't there?  

Enjoy the coin, warts and all  😀  

I wish I never saw it. It’s something you can see with the naked eye. But it does seem like someone got a pin and poked it. 

7 minutes ago, ilovesilverireallydo said:

I don’t think so bud

is that on the capsule ? 

1 minute ago, ilovesilverireallydo said:

Is that a hole above the unicorn like mine ? 

 

Not going to lie really upset. I wanted perfection and did not get it. I wonder if I can get a replacement ? Still a really nice coin.