Royal Mail/Fail..."Dangerous Goods" Completely stupid

[BackyardBullion]

I have one for certain and possibly up to two more £2500 value packages being sent to Northern Ireland for an 8-10 week stay at the dangerous goods centre. 

Long story short, silver being sent to and from Edinburgh Assay Office. 

The packages got there all OK, no delays. 

Coming back to me, they get pulled out by the Civil Aviation Authority and normally this would then go through the road network. 

This did not happen. 

What I have been told is that the sorting centre/CAA people check it once, if unsure they put it to one side to look at again. If they still cant work it out, off to Ireland it goes. 

Their turnaround is 8-10 weeks to check these packages. 

Totally c**p. 

Royal Mail, putting the special back into special delivery.

[Darr3nG]

46 minutes ago, BackyardBullion said:

packages being sent to Northern Ireland for an 8-10 week stay at the dangerous goods centre

@James32 @HonestMoneyGoldSilver @treetop1280

Can you make a few phone calls, get this sorted?  

[BackyardBullion]

4 minutes ago, Darr3nG said:

@James32 @HonestMoneyGoldSilver @treetop1280

Can you make a few phone calls, get this sorted?  

Yes, please!

[Darr3nG]

53 minutes ago, BackyardBullion said:

Royal Mail, putting the special back into special delivery.

I feel a new video series coming up!

[HonestMoneyGoldSilver]

4 minutes ago, Darr3nG said:

@James32 @HonestMoneyGoldSilver @treetop1280

Can you make a few phone calls, get this sorted?  

The last time the 3 of us did that - 12th August 1969 - there was a slight misunderstanding

8-10 weeks turned into 29 years 🤷‍♂️

[Upsidedown]

@James32 might have good insight on how to move dangerous parcels in and out of NI.

[James32]

1 hour ago, BackyardBullion said:

I have one for certain and possibly up to two more £2500 value packages being sent to Northern Ireland for an 8-10 week stay at the dangerous goods centre. 

Long story short, silver being sent to and from Edinburgh Assay Office. 

The packages got there all OK, no delays. 

Coming back to me, they get pulled out by the Civil Aviation Authority and normally this would then go through the road network. 

This did not happen. 

What I have been told is that the sorting centre/CAA people check it once, if unsure they put it to one side to look at again. If they still cant work it out, off to Ireland it goes. 

Their turnaround is 8-10 weeks to check these packages. 

Totally c**p. 

Royal Mail, putting the special back into special delivery.

Email the CEO office of royal mail personally ( @arphethean have you still got the email adress?

they are usually pretty good and efficient in sorting out blunders.

I'd take that update with a pinch of salt, I've seen people's items apparently getting destroyed because of dangerous goods. Big load of b#llocks and items returned unopened after contacting the CEO office. 

[BackyardBullion]

Just now, James32 said:

Email the CEO office of royal mail personally ( @arphethean have you still got the email adress?

they are usually pretty good and efficient in sorting out blunders.

I'd take that update with a pinch of salt, I've seen people's items apparently getting destroyed because of dangerous goods. Big load of b#llocks and items returned unopened after contacting the CEO office. 

Thanks, I have already emailed a bunch of people at the CEO office and have had a reply from one person today. 

I am hoping common sense will prevail and someone will help.

[treetop1280]

1 hour ago, BackyardBullion said:

I have one for certain and possibly up to two more £2500 value packages being sent to Northern Ireland for an 8-10 week stay at the dangerous goods centre. 

Long story short, silver being sent to and from Edinburgh Assay Office. 

The packages got there all OK, no delays. 

Coming back to me, they get pulled out by the Civil Aviation Authority and normally this would then go through the road network. 

This did not happen. 

What I have been told is that the sorting centre/CAA people check it once, if unsure they put it to one side to look at again. If they still cant work it out, off to Ireland it goes. 

Their turnaround is 8-10 weeks to check these packages. 

Totally c**p. 

Royal Mail, putting the special back into special delivery.

@BackyardBullion,  I have a good relationship with my local post office , ( I’m allowed in through the security doors and  the back of the counter ) because I’m special???😀👍, do you mind me showing them the above message??? They might have half a idea about it ???, I’d rather have your permission??? Thanks 

[treetop1280]

26 minutes ago, Upsidedown said:

@James32 might have good insight on how to move dangerous parcels in and out of NI.

He couldn’t plant a tree , never mind a bomb??? ( NO SURRENDER) 😀👍

[Upsidedown]

1 minute ago, treetop1280 said:

bomb

 

[BackyardBullion]

22 minutes ago, treetop1280 said:

@BackyardBullion,  I have a good relationship with my local post office , ( I’m allowed in through the security doors and  the back of the counter ) because I’m special???😀👍, do you mind me showing them the above message??? They might have half a idea about it ???, I’d rather have your permission??? Thanks 

Please feel free. 

I will be doing a video this weekend going into a lot more detail on this whole stupid situation. 

I have basically no recourse but to wait for their ineptitude to resolve itself. 

Remember this is all amongst the backdrop of the massive price hikes of special delivery, 70%+ on some packages. 

[treetop1280]

2 minutes ago, BackyardBullion said:

Please feel free. 

I will be doing a video this weekend going into a lot more detail on this whole stupid situation. 

I have basically no recourse but to wait for their ineptitude to resolve itself. 

Remember this is all amongst the backdrop of the massive price hikes of special delivery, 70%+ on some packages. 

Do you know where the items are , as in the address??

[BackyardBullion]

1 minute ago, treetop1280 said:

Do you know where the items are , as in the address??

No idea. 

One was last scanned at Edinburgh Mail Centre and I have now been told its on its way to Northern Ireland Dangerous Goods Centre.

The other one was last scanned at Stanstead Air Hub and then got that Dangerous Goods designation.

[treetop1280]

5 minutes ago, BackyardBullion said:

No idea. 

One was last scanned at Edinburgh Mail Centre and I have now been told its on its way to Northern Ireland Dangerous Goods Centre.

The other one was last scanned at Stanstead Air Hub and then got that Dangerous Goods designation.

I do know that mail lost in the U.K. mainland ends up over here ( makes no sense ) bad timing as well Easter , I’ll ask at the post office see what they say ??👍

[James32]

8 minutes ago, BackyardBullion said:

No idea. 

One was last scanned at Edinburgh Mail Centre and I have now been told its on its way to Northern Ireland Dangerous Goods Centre.

The other one was last scanned at Stanstead Air Hub and then got that Dangerous Goods designation.

I'd bet this just means lost.

[BackyardBullion]

13 minutes ago, James32 said:

I'd bet this just means lost.

Well, I have had communication from the escalations team that it has been sent to dangerous goods.

So now it just goes in the black hole for 8-10 weeks.

I can't even claim for the loss as it's not lost.

[James32]

1 minute ago, BackyardBullion said:

Well, I have had communication from the escalations team that it has been sent to dangerous goods.

So now it just goes in the black hole for 8-10 weeks.

I can't even claim for the loss as it's not lost.

I'd just keep on top of CEO office and explain how much you line their pockets yearly. Also mention the video 😆 

[BackyardBullion]

Just now, James32 said:

I'd just keep on top of CEO office and explain how much you line their pockets yearly. Also mention the video 😆 

Ha, thanks. I will publish the video on Sunday.

Last year I spent £8000 on special delivery postage.

[treetop1280]

@BackyardBullion , think you might have to take a trip over  for the day ,  if it goes sour ??? I’m sure one of us will look after you , 

[BackyardBullion]

Just now, treetop1280 said:

@BackyardBullion , think you might have to take a trip over  for the day ,  if it goes sour ??? I’m sure one of us will look after you , 

Well, I hope not. 

Lovely country, I have family ties in NI and love coming over but I really don't want to go over and sort this out.

I just want common sense to prevail and people to do their job correctly.

[BackyardBullion]

At this point I also have to ask myself if King Charles is trolling me.

Royal Mint 

And now

Royal Mail

[AndrewSL76]

Just getting ahead of the game. In case needed, here you go: https://www.royalcaribbean.com/gbr/en/about-us/michael-bayley

 

[ArgentSmith]

I had similar but Im sure tracking history said item had been destroyed. After emailing CEO office @arphethean kindly supplied email addy the package turned up a few days later. Probably paranoid but I wonder if these parcels ever arrive without chasing up.

[BackyardBullion]

3 minutes ago, ArgentSmith said:

I had similar but Im sure tracking history said item had been destroyed. After emailing CEO office @arphethean kindly supplied email addy the package turned up a few days later. Probably paranoid but I wonder if these parcels ever arrive without chasing up.

I honestly don't know. 

I had another package similar dely, tracking said it went to Bristol mail centre. 

When I quizzed my escallations lady about this she said it never actually went to Bristol, it was just a scan of a giant bag that had everything in it and then my parcel was put into a different bag to come to Southampton. 

They don't know their arses from their elbows. 

Also, "special" delivery - they have no idea where things are at any given time beyond it was checked in at a certain place and then checked out. 

Whilst "in transit" their answer to everything is, we don't know where it is and have to wait for its next scan. 

Total joke.