BleyerBullion

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Dear Lawrence
I should have said especially 😍
Thanks again

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Hi Lawrence
Thank you very much for your kind words of support.
Caroline

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Dear Lawrence
I should have said especially 😍
Thanks again

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Dear Lawrence
I should have said especially 😍
Thanks again

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Hi Everyone
Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. 
Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else.
We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone.
I think it helps to think of us as all being on the same team.
I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs.
Thank you again.
Caroline
 

Hi Lawrence
Thank you very much for your kind words of support.
Caroline

Hi Gary
I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction.
Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated.
You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that.
This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. 
In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins.
You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account.
I am interested to know what else we could possibly have done to please you?
I hope that whatever pain you are in will pass soon.
Best wishes
Caroline
 

Dear Lawrence
I should have said especially 😍
Thanks again

Dear Lawrence
I should have said especially 😍
Thanks again

Is there much demand for these bars? I can find out but we haven't had much call for the James Bond series so far. Please contact us directly sales@bleyer.co.uk and we can look into it for you.

Dear Lawrence
I should have said especially 😍
Thanks again