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BleyerBullion

Official Sponsor
  • Posts

    365
  • Joined

  • Last visited

  • Days Won

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  • Country

    United Kingdom
  • Trading Feedback

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BleyerBullion last won the day on January 10

BleyerBullion had the most liked content!

About BleyerBullion

Profile Information

  • Gender
    Female
  • Location
    Devon
  • Stacker/Collector
    Both

My Precious Metals

  • Metals I am interested in
    Silver
    Gold
    Platinum
  • I am interested in
    Bullion
    Collectible bullion & Semi Numismatics
    Numismatics (Proof coins)
    High Premium Numismatics & Collectibles (Premium Proof and premium collectible coins)
  • My current Stack/Collection is mainly
    Silver
    Gold
    Platinum

Recent Profile Visitors

4,434 profile views

BleyerBullion's Achievements

  1. Thanks for the great comments regarding this coin and glad that you are pleased with it. We do have some other 1/10th coins that have recently become available - take a look in our New Arrivals section for availability. Lisa @BleyerBullion
  2. We're very happy you like our service and love the coins. We look forward to hearing from you next time you need something. Have a nice evening, Caroline
  3. Thanks for the lovely comments, pleased you are so happy with your coin. We look forward to hearing from you again soon. Caroline
  4. Agreed! These are very nice coins and a good rate for what they are if anyone wants to take a look. There are some very nice designs.
  5. I'm glad you were happy with your purchase. Thanks for the mention. Have a lovely holiday weekend. Caroline
  6. Hello everyone, We have a FREE online webinar on Tuesday 12th April at 7:30pm: 'An introduction to investing in gold, silver and other precious metals'. This workshop is designed to take you back to basics in order to focus on fine tuning your strategy. There is no-one better than you to tailor the process according to your own preferences and perceptions of acceptable risk. Only you have the deepest understanding of your own situation and inside knowledge into your goals and dreams. We will share our knowledge and help guide you through these first steps to get you started. For more information and reserve your space click here. If you have any questions concerning this or any other event, please email melissa@bleyer.co.uk or give us a ring on 01769 618618. We hope to see you there and we are looking forward to meeting you. Have a good rest of your week The Bleyer Team x If you have not heard about us before we are Bleyer Bullion. Based in beautiful, rural North Devon, we have become the largest bullion dealer in the South West of England. Keep up to date with our offers, new arrivals and much more on our forums.
  7. Hi, We've had enquiries from a lot of new investors and it is sometimes difficult to give everyone the help that they need so we've designed a workshop to cover some key topics we think will be useful so I hope the mods don't mind me posting this here too. This covers the basics and questions I think investors should ask themselves when considering precious metals for investment purposes. Please take a look and feel free to share with anyone you think would benefit - maybe see you then. An introduction to investing in gold, silver and other precious metals Zoom Tuesday 12th April 2022, 7.30pm, Click to book your FREE place HERE
  8. Hello We have a delivery of the 2oz Silver & 1oz Gold Tudor Beasts coins arriving Monday, so they are available to purchase now and will hopefully be with you next week. https://www.bleyerbullion.co.uk/?post_type=product&s=tudor+beasts&asp_active=1&p_asid=1&p_asp_data=1&customset[]=product&asp_gen[]=excerpt&asp_gen[]=content&asp_gen[]=title&filters_initial=1&filters_changed=0&qtranslate_lang=0&woo_currency=GBP&current_page_id=30651 Have a good weekend.
  9. Hi Gary 1. The attached screenshot shows both transactions. Money does not get credited at the same time that we credit it back to the card, as we clearly explained to you. It is batched that evening, payments and refunds are then processed overnight. I do not know if Barclays could have seen it or not at that time. 2. and 3. We identified an issue and offered a remedy that would have saved you money. You chose to decline our fair offer, we were surprised as it seemed like a crazy thing to do just to make a point. For the sake of anyone looking at this, the time delay between you placing the order and the time of the rebate are due to the time that passed from when we requested your ID etc. The refund was made immediately upon request. I am pleased that on platforms like this we are still all free to voice our views. We have both been able to put our sides to this story and prospective customers have learned how we handle a dispute. This public discourse was totally unnecessary, since we had already addressed your complaint. I see no point in drawing this out any further and wish you happier transactions in the future. Caroline
  10. Is there much demand for these bars? I can find out but we haven't had much call for the James Bond series so far. Please contact us directly sales@bleyer.co.uk and we can look into it for you.
  11. Dear Lawrence I should have said especially 😍 Thanks again
  12. Hi Everyone Thank you all for the lovely things you have said about our team at Bleyer and kind words of support, even from Lawrence at Chards. Things are very difficult at the moment for everyone. People have been set against one another and bent a bit out of shape - whether about Brexit, Covid, Ukraine or something else. We recognise this and try to combat it by showing compassion, rather than getting angry as that doesn't help anyone. I think it helps to think of us as all being on the same team. I hope you all have a wonderful day, I have a bit of Devon sunshine here to put a smile on my face as well as knowing that many of you have our backs. Thank you again. Caroline
  13. Hi Lawrence Thank you very much for your kind words of support. Caroline
  14. Hi Gary I see I am a bit late to the party here as I've been tied up in meetings all morning. I really do not understand why you felt the need to air something that I thought we had already addressed to your complete satisfaction. Since this is in the public domain I am respecting your privacy, but here are the facts to put the record straight. I am very proud of my wonderful team who bend over backwards to help people all they can, it is a shame when this is not appreciated. You have purchased several times from us and due to the amount of money spent overall, we requested standard compliance information. The fact that we have these procedures, keeps our bank and our merchant terminal provider happy. We do not pass this data onto anyone and this was clearly explained to you in a long email from me personally. Bullion dealers are routinely targeted by fraudsters using innocent people's money to buy bullion that can be easily turned into cash, our request to you was strictly standard practice - nothing more than that. This was your tenth order over a period of almost 7 years so yes, since you seemed so upset about being asked for ID and your orders are not of enormous value, I felt it reasonably safe to make a small exception in this case. You ordered 2021 coins and 2022 coins. Our database was out, so there were no 2021 coins available but I did have 2022 coins coming in. In addition to waiving the ID request, I offered you a discount of £43.46 or a refund for the 2021 coins. You were not happy with this offer and requested a refund. My sales team processed the refund immediately and advised that it may not show up immediately on your account. I am interested to know what else we could possibly have done to please you? I hope that whatever pain you are in will pass soon. Best wishes Caroline
  15. Hi Everyone Thanks to @stefffana for raising this interesting topic on the subject of ethics. As a few people have mentioned, we had a technical issue on our site that meant that the 2022 Sovereign was sold unintentionally at below cost prices. Many people spotted this and benefitted from the error, costing us a couple of thousand pounds or more. As has been mentioned, we could have cancelled the orders (as per our Ts and Cs), but as an act of goodwill, decided that more could be gained from taking a hit, rather than upsetting several good customers and some newbies we hope to retain. I can assure you that as owner of the business, I absorbed the full loss and whenever there is an error that costs us money, I pay the price personally. Sorry to the people who approached us the following week, wanting us to sell more to them at the old wrong price, sadly my generosity could not extend that far. For those who set out to comb sites for underpriced products, we do have to deal with this on a case by case basis, but will always err on the side of the customer whenever we can. Regarding ethics generally, we do some good by commissioning charity bars and rounds from @BackyardBullion who have made some beautiful Owl bars and the Unity Rounds which we sold to raise money for metal health charities. Bullion companies have benefitted from additional interest I also like the idea of the Valcambi green, ethical bars and plan to stock them when supplies become a bit more stable. We sell a lot of Baird bars too, materials for which are also ethically sourced but they don't shout about it. Their bars are made from recycled metals taken largely from the jewellery industry. Have a great week everyone!
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