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garyg

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  • Posts

    6
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  • Country

    United Kingdom

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  • Location
    south east
  • Stacker/Collector
    Stacker

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garyg's Achievements

  1. @Stuntman i did get a refund , and will put this down as a bad expeience
  2. i will post the section of the phone call where the lady from barclays says the payment was not on her system. and as for "We identified an issue and offered a remedy" you didnt really offer a remedy being as you didnt even have the 2022 coins that you offered. from her email to me -->"We have some more due to be sent to us shortly and can give you 3 x 2022 Maples as well as a credit of £43.46. Please confirm that you will be happy with this." more half truths !!! fact is, you took my money for something and you didnt have it, you keep skirting over this issue like it dosent matter, IT DOES MATTER it is the root cause of this whole situation. it's a shame you didnt 'identify the issue' sooner !! then this wouldnt have happened.
  3. @Gordy WTF is this you posted, whats your problem ?? what are you trying to suggest ??
  4. @Darr3nG sorry bro, i just a bit frustrated. not only at what has happened but also by people suggesting that i'm a troll or a liar.
  5. hi caroline 1) i spoke to barclays that same evening when you were supposed to have processed my refund . YOU DIDN'T process my refund when you said you did. i phoned barclays and checked(i understand that i would not see it on the barclays app for 3 days, but barclays technical support can see if a payment is pending, it was not, hence i asked to be connected to the fraud team). if i'm lying you have permission to the post a copy of the transaction on this thred. 2) lots of people have suggested that i didnt check if the coins were in stock. i did check 3) i paid in full for the coins, you had the money. in your reply you stated "You ordered 2021 coins and 2022 coins. Our database was out" SO REALLY YOU DIDNT HAVE THE COINS you took my money for something that you couldnt delvier, and now i have to wait for a refund that you have not processed, while the price is going up.( thanks bleyerbullion your great) UNDERSTAND caroline and her fan-boi's all of the phone calls between myself and bleyer were recorded, my phone call with barclays was recorded, i obviously still have the email's. if anyone wants to suggest i'm a liar or a troll, i can back up anything i have said.
  6. after using bleyerbullion for years they totally screwed me over. i paid for my items in full at the time of purchase on their website. after a couple days when i didnt recieve a postal tracking number, i checked my email and found that they wanted pictures of my passport, but this was to distract me from the fact that they never really had the items that they advertised. after a couple of phone calls and emails they admitted that they didnt really need a picture of my id, and also they didnt have the coin's which i had paid for. i have spoken to barclays fraud team and am in the process of trying to get my money back. be warned gg
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