Experience with Dealer unable to deliver ordered coins?

[FrArgent2021]

Hello Forum, 

I ordered 2 x Una and the Lion 1oz Silver bars as part of an order some months ago on a well known Belgian bullion website. The ordered was confirmed and paid for. 

Several weeks later, I received a message saying that they were having difficulty in sourcing this product and asked for my bank details for a refund. 

I am a bit irritated as I was looking forward to owning these bars and also that when you are about to confirm the order on their website, it says something to the effect that the sale is a contract that I cannot break. 

Has this happened to anyone else? Anything that can be done about it? 

Thanks in advance. 

[Pete]

I would take the refund and avoid the stress.
We can guess the supplier and from other people's past experience it will cause you more frustration.
Two ounces of silver isn't worth fighting over provided they refund you in full.

[James32]

Frustrating to say the least but as @Petesaid, take your refund and move on.

Otherwise you will be wasting days if not weeks thinking of this matter/sending emails etc to ultimately end up in the same position you're in now.

 

[FrArgent2021]

Thank you both. 

[daca]

Sadly I had a similar experience with a german PM dealer.

It took them 30 days to realize that they don't  have the coin in stock, they promise to try to source it but after another 30 days still nothing.

They refund me a few days ago, I WILL NEVER BUY from them again.

 

 

Edited November 8, 2021 by daca

[dicker]

Personally no.  

[TommyTwoShots]

goldsilver.be are total w****s