Total newbie here

[wiflexpt]

Greetings from Germany,

 

I am a total newbie to this “hobby” if I can call it like that.

 

I hope to learn a lot thanks to this wonderful forum.

[wiflexpt]

Maybe somebody can help me to understand this.

i was trying to buy two coins and only after placing order I realized that I purchased wrong one.

The thing is that I immediately sent an email to store that I want to cancel it, even before they confirmed the order (confirmation of order came few hours late).

Since they accept only wire transfer, I still didn’t make a payment as anyway it is a Saturday and any transfer can only be done on Monday, so what should I do in this case?

I am asking that because I realized the following:

“AN ORDER MAY NOT BE CANCELLED. IF YOU DON'T PAY YOU CAUSE A DAMAGE YOU WILL BE CHARGED FOR. PLEASE PLACE YOUR ORDERS WITH DUE DILIGENCE.”

 

 

 

[Ryan]

sometimes you can cancel an order, although you will have to any difference in spot and theres usually an admin fee.

But it all depends on the shop I suppose.

Try giving them a call or send an email

[wiflexpt]

Thanks for the tips Ryan.

I mailed them as it seems shop (goldsilver dot be) doesn’t  have or not provide publicly any phone number.

Immediately after I placed order I mailed them and I did that before they confirmed the order, so I am pretty sure they received mail but anyway few hours later I got email that order is confirmed.

i could not find any phone number from them, except their email.

Anyway I will wait Monday to see if they will reply.

[ChrisSilver]

Hello and welcome to The Silver Forum  

[Happypanda88]

Welcome to the forum

[trp]

Welcome to TSF!  

[Jvw]

20 hours ago, wiflexpt said:

Greetings from Germany,

 

I am a total newbie to this “hobby” if I can call it like that.

 

I hope to learn a lot thanks to this wonderful forum.

Welcome to the forum! 

[Crabby]

On 23/04/2022 at 13:46, wiflexpt said:

Greetings from Germany,

 

I am a total newbie to this “hobby” if I can call it like that.

 

I hope to learn a lot thanks to this wonderful forum.

Welcome to you 

[daca]

Welcome aboard!

[Centauri167]

Welcome on this great forum, it will be a place were you will learn a lot more about collecting and stacking !