Is Royal Mints legal tender promise worthless?

[Oldun]

Wow, so effectively a 50 quid (plus postage) silver round.....no wonder The Mint had record profits announced recently.....

[Guest]

I have bought 5 of these Britannias. They are selling graded at 69 for 125$ and 70 for more. NGC have given them a separate variety "plain fields " or words to that effect. There is 10,000 mintage and USA interest and as a variety of Britannia 10,000 is low mintage. NGC are designating them DPML.

You guys can be cynical and mostly I am too..but in this case they will sell out and they will be a special variety. I ordered 5 to be sent to USA with no vat... And I will have them graded.

[sovereignsteve]

No not cynical. They are simply being opportunistic. They went over to a rough textured field due to problems with damage to the new 999 coins. Now someone has had the idea of minting a limited number to the original finish (OK it may be a little shinier) and, low and behold, another "collectable" is created!

[Guest]

No not cynical. They are simply being opportunistic. They went over to a rough textured field due to problems with damage to the new 999 coins. Now someone has had the idea of minting a limited number to the original finish (OK it may be a little shinier) and, low and behold, another "collectable" is created!

It looks nicer than the original but yes hey presto another limited edition)) doesn't necessarily mean not to buy it thought as fundamentally ALL modems are manufactured

[sovereignsteve]

44 minutes ago, Numistacker said:

It looks nicer than the original but yes hey presto another limited edition)) doesn't necessarily mean not to buy it thought as fundamentally ALL modems are manufactured

Exactly, the market will have it's way, also many who collect the whole BU series will feel the pressure to get this one too.

[JB3]

Well, if they were missold, you could probably ask for your money back.

[garthy]

A horrible sight, £1000 for 20oz of silver.

[MickB]

I take it these are your nan's, Garthy?

[garthy]

29 minutes ago, MickB said:

I take it these are your nan's, Garthy?

Afraid so,  I actually feel guilty about ebaying them. I may phone the mint and ask for a refund, I very much doubt they'll give her one though the robbing so and so's.

 

[MickB]

7 minutes ago, garthy said:

Afraid so,  I actually feel guilty about ebaying them. I may phone the mint and ask for a refund, I very much doubt they'll give her one though the robbing so and so's.

 

I'm still waiting for a reply from them regarding a refund. They emailed me back and said it was a complicated matter but will be back in touch but over two weeks have passed and still nothing. I did ask if I could exchange them all for something else on their website, would gladly get rid of them all now!

[DRooster]

They don't want to feel the wrath...

Time will tell.

[garthy]

Let me know how you get on Mick, I'll phone them tomorrow to let them know the situation and see what they have to say, She's kept all the promotional letters and leaflets and nowhere does it mention any detail about the legal tender terms and conditions, as She made the order by phone and they didn't mention anything I think She has a case for a refund.

An exchange would at least be something, after they refuse a refund I'll take that route

[BaldyBob]

19 minutes ago, garthy said:

She's kept all the promotional letters and leaflets and nowhere does it mention any detail about the legal tender terms and conditions,

Take your Nan and all that promo type stuff to a 'Watchdog' type program. Old lady duped out of her hard earned by the Royal mint. They would love it.

[MickB]

1 hour ago, garthy said:

 

I'll post the replies here, Garthy. Hopefully I'll hear something this coming week as they've had long enough to prepare an answer.

[MickB]

I've just received a response from the Royal Mint, they must be following this forum!

'Dear Mr. Baker, 

Thank you for your patience.

To discuss this further please provide a telephone number or alternatively contact us on 0345 60 88 300

Regards,

Ayllson Bowden

Customer Services Manager

The Royal Mint'.

 

Well well, clever not to leave an email trail just in case they want to make me an offer they don't want everyone to know about or it might be a typical run of the mill response. Strange how they want to end the email trail.

At least it's a start so I will be ringing them and asking for an email response as well!

 

 

[MickB]

I'm shocked!

The lady on the phone said that the management have reviewed my complaint and will reimburse my money once all the coins are returned!

I did say I would be happy to keep them if the face value was guaranteed at any time over the years, she then wanted to explain their policy regarding commemorative and face value coins. Don't need that read to me for the umpteenth time.

They are emailing the returns address to me so I will be returning them. It's a shame it's come to this as the coins are nice but it's the way they have gone about the whole issue that's put me off the face-value range of coins.

Get on the phone @garthy as I'm sure they will do the same for your nan.

[sovereignsteve]

Yes they don't want this to get out to the general populous. They'll quietly refund those that make the most noise and hope the vast majority will just keep quiet and go away.

[HawkHybrid]

it's been two weeks now and they haven't even got

the customer service to reply to my email explaining

why I should be constantly chasing them up for the

dud coins that they've sent me. all I want is a swap

for some non marked coins.

I'm amazed you've managed get a refund.

 

HH

 

[Cornishfarmer]

@MickB make sure you use correct postage.   Nothing worse than sending it signed for are getting lost then no refund and no silver

[MickB]

8 minutes ago, Cornishfarmer said:

@MickB make sure you use correct postage.   Nothing worse than sending it signed for are getting lost then no refund and no silver

The lady on the phone did advise me that it should be fully insured and recorded. Will see how much I'll be paying at the post office in the morning.

I won't mind if the Royal Mint give me credit against another purchase on their site as I've seen a few things that I'd be interested in.

I'm surprised at the refund but I did mention in an email to them about this forum for them to read to get the general idea of everyone's feelings regarding this matter.

A victory for thesilverforum.

[MickB]

19 minutes ago, HawkHybrid said:

it's been two weeks now and they haven't even got

the customer service to reply to my email explaining

why I should be constantly chasing them up for the

dud coins that they've sent me. all I want is a swap

for some non marked coins.

I'm amazed you've managed get a refund.

 

HH

 

Keep reminding them, don't let them off, HH

I want to put my money towards a 5 ounce silver proof Britannia but a bit anxious they'll send me a milk spotted one out of spite and then I'm back to square one in chasing them up again.

[DRooster]

Mick have you posted your e-mail demanding a refund here, the wording etc.

If not, please PM aggravated parties (like me) so we know what rattles their cage and maybe get some results.

Thanks in advance.

[MickB]

1 hour ago, DRooster said:

Mick have you posted your e-mail demanding a refund here, the wording etc.

If not, please PM aggravated parties (like me) so we know what rattles their cage and maybe get some results.

Thanks in advance.

PM'd you.

[SoulUK]

http://www.dailymail.co.uk/money/saving/article-3428008/LEE-BOYCE-Victory-Royal-Mint-accepts-commemorative-coins-concerned-buyers.html

 

[garthy]

So today the royal mint have agreed to a refund which I'm well happy about, I'll send all my Nan's back but will keep mine I think.

A big thanks to MickB on this subject.