Heliopolis

7 minutes ago, Madstacks said:

I have the same suspicions, probably get sold to those with account mangers. 

it somewhat reminds me of how rolex watches sell, waiting lists, buying lesser models to build up a rep with the dealer - eventually getting an in demand Steel sports model at retail. 

I dont get involved but il be there with the rest trying to buy one at retail. And absolutely the silver will be tough to get - it will probably sell out in mins. I also expect some canceled orders fiasco too.

any news about when will the next great engravers coins will appear ?

5 hours ago, Heliopolis said:

Hello, my friend just received the replacement silver una and everything was looking okay .But when he is removing the coin fro the box , the capsule was open .there is some marks one the coin, some looks like dust form the box ,but other it isn't clear if it is dust or a defects on the Queen bust .Can you help us figured it out ? Thanks 

the 2 spots looks black due to light reflection in pic 3

 

what do you think he should do?

1 hour ago, daca said:

@Heliopolis

Marks from the catfight with Meghan Markle or signs of a stroke from when she watch p. Andrews interview.

 

 

 

 

 

Kidding aside,

You receive someone else return, this is common with low mintage items that are sold out.

This is so unprofessional specially that he insisted twice to get a perfect coin and gave them the remark that the last coin may be defective because the capsule wasn't closed well by them .What to do in this case ? The coin in the market is getting higher and higher, by asking for a refund I think they will only give back the paid  amount  which is a big loss .

Hello, my friend just received the replacement silver una and everything was looking okay .But when he is removing the coin fro the box , the capsule was open .there is some marks one the coin, some looks like dust form the box ,but other it isn't clear if it is dust or a defects on the Queen bust .Can you help us figured it out ? Thanks 

the 2 spots looks black due to light reflection in pic 3

where the silver ones were sold for 900 euro?

22 hours ago, Melon said:

To be honest, I'd put the problem directly to the Royal Mint. If they sell to your location, they need to accept returns from your location when the item is defective. 

Ask them what shipping service they would like you to use to return to them and ensure they are comfortable covering the cost and any risk of loss in transit. In any event make sure you get proof of postage. 

Thanks for your help !!

6 minutes ago, westminstrel said:

Hmm that’s interesting. I am in Australia so have no clue about this. But is it the “national post” that refuses, or also private courier companies? Seems strange that you can’t ship coins out at all.

 it s the national post that refuses , do you know any private company who accept to ship coins ? 

my friend would like to return his silver una because it was defective ,he contacted the royal mint and they accepted to replace it .But he is living in italy , and the italian post refused to return it because its prohibited to ship coin in accordance to their policies . Any ideas how he can send it back would be highly appreciated .thanks

20 hours ago, westminstrel said:

I don’t think it matters as long as it is sent securely. Either way, it would be good to take pics of the coin’s condition before sending it off.

Thank you!!

16 hours ago, westminstrel said:

Based on my experience returning a coin from Australia...

His invoice should have something like a return form at the bottom. He should fill this in and return the coin to the RM at the returns department address provided.

Since the fault lies with the RM (it is a quality/packaging issue and not a change of mind return), he can also ask them to refund the cost of shipping the coin back to them.

And they should not charge him for shipping a replacement coin either.

Before he does any of this though, it would be good if he could email or chat with customer service to inform them of his situation and confirm that they are able to do a replacement.

Hope this helps. How sad is it that a beautiful coin gets damaged due to careless packaging 😐

thank your for your help , do you think he should send it back in same package and change the addresses only ?

5 hours ago, AppleZippoandMetronome said:

Really awful to hear there is another one like this. Sounds like your friends arrived just as mine did. I can only imagine they weren't closing the capsules property as when it is properly closed it is very difficult to actually open. Hopefully they learn from these and correct in the future. It is too beautiful a coin to be getting damaged so unncessarily

Exactly 

A friend of mine received the silver one today ,it was sent as a gift to him by a family member .The coin arrived with capsule half opened and the coin not in a good shape. He s in italy what is the procedure to return it back to get another perfect one from the RM?

4 minutes ago, GrahamDiamond said:

Here is the Silver 2 oz Coinsters !!!!!!!!!!!!

Beautiful congrats !!

What about the silver ones ? Was it a good investment ?

11 hours ago, westminstrel said:

I am part wishing I had snapped and got myself the 2oz silver now.

@Heliopolis - What’s the box like? Regular cardboard box? 

Exactly as @BrumChris said in his reply . 

the silver one is appearing on ebay. A really beautiful coin but the presentation box is very disappointing in my opinion . 

Do you think it would be a good investment ?

already 95% reserved for the gold and 80% reserved for the silver !!