Silver proof 2oz EIC Gothic Crown - scratches, shall I return it?

[BrookestarBullion]

I bought a silver proof 2oz EIC Gothic Crown less than 7 weeks ago and it's got horrendous milking around the edge with spots starting to show on the Queen's shoulder, (the milking around the edge is actually like a puddle of milk, it goes nearly the whole way around). Can I send it back for a refund seen as its relatively brand new? I got it from Westminster Collection.. Any help or advice appreciated. Thank you

[ChrisSilver]

You would need to check their return policy, 7 weeks may be outside of their return window? 

[LawrenceChard]

8 hours ago, BrookestarBullion said:

I bought a silver proof 2oz EIC Gothic Crown less than 7 weeks ago and it's got horrendous milking around the edge with spots starting to show on the Queen's shoulder, (the milking around the edge is actually like a puddle of milk, it goes nearly the whole way around). Can I send it back for a refund seen as its relatively brand new? I got it from Westminster Collection.. Any help or advice appreciated. Thank you

Silver proof 2oz EIC Gothic Crown - scratches, shall I return it?

But nothing about scratches in the body of your message.

?

😎

 

[James32]

9 hours ago, BrookestarBullion said:

I bought a silver proof 2oz EIC Gothic Crown less than 7 weeks ago and it's got horrendous milking around the edge with spots starting to show on the Queen's shoulder, (the milking around the edge is actually like a puddle of milk, it goes nearly the whole way around). Can I send it back for a refund seen as its relatively brand new? I got it from Westminster Collection.. Any help or advice appreciated. Thank you

I could be wrong, but I assumed the return window was 30 days?

[harrygill111]

Sorry to hear that, but you really ought to inspect premium coins when they arrive - particularly for scratching which would be evident immediatly. Milking is just one of the pitfalls of buying silver and its unlikely Westminister Collections will be in a position to help with that. That said, its worth contacting them - at the very least, you could be highlighting quality issues with a supplier or potentially they'll be aware of a bad batch and able to help.

 

Edited May 25, 2022 by harrygill111

[bluffer]

it is a 30 day return policy they have.   But, if the condition is so bad it might still be worth contacting them to see if they will still do it as a gesture of goodwill.