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Damaged 1oz Silver Eagle bought from EMK


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As stated above, as it’s bullion don’t worry, only if it were proof. I bought a 1/2oz Gold Eagle the other month. I was happy with it, then spotted something that almost made me return it, then realised it was bullion and thought again, especially when I realised the issue was a strike through error, so I definitely kept the coin (which I bought also from EMK which is actually based near me in Germany). 

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On 02/02/2022 at 20:25, James32 said:

Think it would make an excellent candidate for a pocket piece?? I appreciate its not the outcome you wanted, but the dealer ain't playing ball ( their loss overall)

Keep it as part of your journey or sell it on here?? Either way you lost a few £ but the dealer lost a possible life long customer. 

 

On 02/02/2022 at 20:25, James32 said:

Think it would make an excellent candidate for a pocket piece?? I appreciate its not the outcome you wanted, but the dealer ain't playing ball ( their loss overall)

Keep it as part of your journey or sell it on here?? Either way you lost a few £ but the dealer lost a possible life long customer. 

Yep I probably also turned a few people reading this post off them too.. has me. :) 👍 

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On 07/02/2022 at 00:23, HillWalkerDundee said:

My view is that the coin is defective. It has a hole in it and you are paying exactly the same for the defective as you would a unblemished one. I must read up on the distance selling regulations.

Personally, from a customer service point of view, i would not purchase any more from that company (TSF is better). I wouldnt leave it there though, i would let the company know you arent buying any more and why - they cant improve without feedback. I would also use social media e.g. Trust Pilot etc.

👍 

Have PMed you my thoughts. :) 

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