Right I'm not mucking about anymore- You can email directly the head of customer service at the mint, (use the email address below if you cant find it on the website) so I have sent this: Feel free to use my template too.
HeadofCustomerServices@royalmint.com
Queens Beasts 2021 ten coin 2 ounce set
Dear Sir or Madam,
I am writing to let you know how disappointed I was in the quality of the above set I recently received from the Royal Mint and then had to return.
This a brilliant series and I have collected almost of the coins and I was delighted to obtain one of these very limited sets. When it arrived immediately I noticed something wrong with a large number of the coins- they were covered in little milk spots, much the same as a decorators radio, if you have ever seen one.
For such a prestige set of coins surely this not acceptable? I am a member of the silver forum, and there is a thread on there where we share images of these coins that we receive. Nearly all of the people on there complained about this same problem- spotting on proof coins. I would recommend you read this thread- https://www.thesilverforum.com/topic/50701-queens-beasts-set/ to see for yourself the multiple issues experienced by the purchasing members.
What will happen to my returned set now? As so many of the sets have experienced problems will you be re-striking these coins to honour your customers? I do hope so. How could these coins have been sent out, given that the spotting was obvious to anyone looking? Is quality control in need of improvement?
Please take action on this issue as I would hate to be put off from purchasing proof coins from the mint in the future.
Yours sincerely,