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Reputation Activity
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jorgefriastango reacted to ChrisSilver in Notice of an "error" on the Prize Draw system
It was my understanding that the system when drawing a winner from the participants of a draw would only choose an eligible winner. e.g. if there is a draw only available to Premium Members and a participating member allows their membership to lapse then the system should exclude them from drawing.
However, after a recent draw and upon checking with the developer this has not been included in the version of the application. They will add it to a future revision of the application. So in the meantime it is possible for the system to incorrectly display an ineligible winner. If this happens we will have to put up the draw again as a re-draw listing.
This is a notice to state that, as per the terms and conditions written in the Prize Draw itself, the winning member needs to be in the eligible member group both at the time of taking a ticket and at the time the winner is selected. If the system selects an ineligible winner, they will unfortunately not win and the draw will be put up again for eligible members to enter.
So that you are always eligible to win in a draw that you have entered, we recommend to save a card securely so that automatic renewal can happen and so that your Premium Membership does not lapse. To check your cards securely stored on file for automatic payment https://thesilverforum.com/clients/cards/
Please note the information in each draw, and if additional info or clarification is needed please feel free to contact me.