BoredGit

I used Atkinson's once, that will be the last time. They sent a dirty 1/4oz gold Brit with almost no protection. it was only in a flip with some tissue paper to protect it. I have never received a new coin in such bad condition. 

I then spoke to them on the phone and over email but their excuse was its bullion not a proof so it doesn't loose its value. 

Only after I had got the coin clean and I had told them I was going to review them did they say they would swap it.

In short, very bad quality control, almost no protection for postage, and even worse customer service.

2 stars is being very generous I think! Good luck to anyone who uses them and has a problem. I can guess what their response will be!