Royal Mail closing collection offices?

[GoldDiggerDave]

I collected a parcel this morning and the guy on the counter is saying the Royal Mail are trying to close all collection offices,  I asked him how's that going to work and it's been suggested the Royal Mail will just try 3 home delivers on consecutive days then if you have not taken the delivery it's retuned to sender.      

If this happens I suppose they will give you an option to send to a post office to collect.....I really don't fancy a load of PM's on the back shelf of my local convince store for me to collect.....Any posties here?  @watchesandwhisky

[Paul]

Why they don't do an Amazon locker type thing. And pick up 24-7 at local superstore 

Our local sorting office for a 50,000 population town about 20ft square waiting area - always a queue out the door

Awful staff attitude at the counter most time, like you're an inconvenience asking for your item 

c**p opening hours 8am til 2pm, doesn't open on a Sunday 

The Royal Mail really need to adapt or die

Was speaking to a guy working for a very large local recruitment firm, he mentioned they are now 100% digital as a result of the RM strike, handling employees  timesheets/pay etc. 4000+ items from one firm now not being processed by Royal Mail. 

Royal Mails loss is Xero's accounting software's gain  

How many firms have switched from RM to DPD for their parcels now as a result of these strikes ?

[Petra]

No problem here, any missed parcel, just go to the local post office next day five minute walk.

[Fadeingstar]

On the whole I have semi positive experiences with Royal Mail. I do think that when things go wrong, they go wrong in a massive fashion. I am not sure that Royal Mail will last long to be honest they seem to be haemorrhaging business to courier firms such as DPD and the other established brands. I think they really need to innovate and offer services on a weekend certainly later opening hours as the local collection office feels like it is open once in a blue moon and even then, only when the planets align.

Also when they are struggleing to deliver their flag ship service of special delivery it really is a sorry state of affairs.

Edited February 8, 2023 by Fadeingstar

[Fishface220]

21 minutes ago, Petra said:

No problem here, any missed parcel, just go to the local post office next day five minute walk.

I wish. That’s no longer an option for me.... they closed the McColls and closed the post office inside! Local post offices will be a dying breed before we know it. Sad times 

[Petra]

6 minutes ago, Fishface220 said:

I wish. That’s no longer an option for me.... they closed the McColls and closed the post office inside! Local post offices will be a dying breed before we know it. Sad times 

All the local delivery staff work out of ours, stand alone franchise not part of another shop. Come night time there’s half a dozen vans parked around!

[AppleZippoandMetronome]

I think they already started this years back by way of closing local stand alone post offices/delivery offices. Before moving to Wales I lived in a village where our local post office was closed. The post office served as a delivery office where local posties who lived in the village would sort the mail and then walk around delivering it. Any parcels that couldn't be delivered went back to the local post office where they were securely held behind locked doors/glass windows. After the closure the post office became a kiosk in the local shop. It was literally just a counter with a till and absolutely no protection for the parcels not to mention cash kept behind. I remember several times walking in there to collect a SD package worth 4 figures just to see them pick it off a completely unprotected pile of parcels on the floor beside the kiosk where anyone could have grabbed it or any of the others. It was (and likely still is) a bonkers way of handling things.

These days because I live so far out in the sticks everything goes back to a main sorting office and I have to book in a redelivery which is an option I quite like since I can schedule it to a day I know I'll be around. Whatever they wind up doing in the future I just hope they keep security in mind because the whole pile everything on the floor of the local shop option is bound to go badly wrong at some point.

[sovereignsteve]

3 hours ago, Paul said:

c**p opening hours 8am til 2pm, doesn't open on a Sunday

you were lucky......mine is only open 0800 - 10.00

[LawrenceChard]

On 08/02/2023 at 09:04, GoldDiggerDave said:

I collected a parcel this morning and the guy on the counter is saying the Royal Mail are trying to close all collection offices,  I asked him how's that going to work and it's been suggested the Royal Mail will just try 3 home delivers on consecutive days then if you have not taken the delivery it's retuned to sender.      

If this happens I suppose they will give you an option to send to a post office to collect.....I really don't fancy a load of PM's on the back shelf of my local convince store for me to collect.....Any posties here?  @watchesandwhisky

On a positive note, they are better than Hermes, a.k.a. Evri!

😎

[Petra]

51 minutes ago, LawrenceChard said:

On a positive note, they are better than Hermes, a.k.a. Evri!

😎

Back shelf of the office, or over the back garden gate…..?