Anyone know why I can't post a wanted advert?

[Douve87]

Hi everyone does anyone know why I can't post a wanted advert? 

I click the + symbol at the top of the page then buy and sell, UK only, but ungraded remains greyed out so I can't post a wanted advert. I did post an advert back in February but terms of site say I can post an advert every 30days without being a premium member so I'm struggling to understand what I'm doing wrong. Any help would be appreciated thanks.

[Alex944]

I think it'll work if you create a topic straight from the UK Ungraded section here: https://www.thesilverforum.com/forum/13-united-kingdom-ungraded/

 

Click on the green ''Start new Topic'' button and you should be fine. Alternatively, you should be able to create it directly with this link: https://www.thesilverforum.com/forum/13-united-kingdom-ungraded/?do=add

Good luck & hope you'll find what you are looking for!

[Douve87]

Thanks for the reply unfortunately I don't have the green bar at the top of the screen if I use first link. And the 2nd link says it not accessible from my account? 

I've tried again today with the + sign and it still doesn't work? If anyone from admin or anyone has any ideas it would be appreciated. Many thanks.

[Douve87]

Hi its finally allowed me to post a wanted advert still unsure why it wouldn't let me to start with but doesn't matter now. Thanks for everyone's help

[ChrisSilver]

Should you require assistance please feel free to private message message me. I did get your email received around 2 hours ago, and was just about to reply back to it and just checked your account and noticed this topic you created. It looks like you have managed to post your wanted listing  

Unsure why you were unable to make a post, there are no restrictions on your account, possibly a browser issue. Note that standard free members can post 1 trade listing per 30 days. Premium Members can post unlimited trade listings. 

Edit: it was likely due to the reason explained in the QuickStart guide which is why we ask members to read the guide before trading on the forum. Pease make sure you have read the whole of the QuickStart guide.

Quote

I can’t see the "start new topic" button - Can I list an item for sale? 

Yes you can. In order to stop spam on the forum a minimum amount of posts are required before you can post items for sale in the trade section. Although the amount of posts is not disclosed it is a very small number, we suggest that you introduce yourself in the welcome new members section if you haven’t done so already. Alternatively upgrading to Premium Membership will give you immediate access to list items for sale.

 

[ChrisSilver]

Please make sure you have read the applicable Quickstart guide to trading as it contains useful and important information. 

UK QuickStart Guide
EU QuickStart Guide
USA & Canada QuickStart Guide

[Douve87]

Hi Chris,

 

Thanks for the reply. I had read the quickstart guide before and was aware of the restriction before you've posted a minimum number of times. However I assumed it wasn't that as I'd posted a wanted advert back in February so didn't think a restriction would have been reinstated? Anyway all good now.

Thanks

[ChrisSilver]

4 hours ago, Douve87 said:

I had read the quickstart guide before and was aware of the restriction before you've posted a minimum number of times.

It’s in the QuickStart guide near the top. The above part that I quoted was directly from there.

[Douve87]

2 hours ago, ChrisSilver said:

It’s in the QuickStart guide near the top. The above part that I quoted was directly from there.

Hi Chris,

Yeah as previously stated I had read the quickstart guide before posting question. I was aware that new members are prevented from posting wanted ads before they have posted a number of messages to avoid spam. But I didn't think that would apply as I had already posted an advert back in February so didn't think the restriction would have been reapplied. Equally I'm aware as a non premium member I can only post 1 advert (wanted or selling) every 30 days but as February is more than 30 days ago I didn't think that would have prevented me either? Anyway all seems good now. 

Thanks,

David