Dealer problems

[Sofellini]

Has anybody had dealings with @InvestInCoins888 ? 

I paid for an order and received confirmation of my purchase on 24th May and have emailed  two separate email addresses and phoned, but have had no reply.

Now the website says 'Coming soon'

Any info would be appreciated!

[Jimmock]

Have only purchased of him through here,no problems at all. Would think he'll read this and get back to you.

[InvestInCoins888]

Hi,

Have you paid for this order?

The website has been unable to take payments for some time and customers have been individually invoiced. I’m in the midst of revamping the whole site, as a technophobe it’s quite a daunting task.

Please email me on manager@InvestInCoins888.co.uk and I will sort for you, no problem.

Many thanks 

Elliot

[Sofellini]

Hi Elliot, @InvestInCoins888

Thanks for getting back to me. I will email you soon

[InvestInCoins888]

Thanks, I’ll look out for your email. 

I notice the order was dated 11th July and the item was marked as ‘on backorder’.

It isn’t clear, however your order isn’t ‘live’ until paid for. Silver supply has been incredibly difficult since lockdown. One of the reasons I’ve taken the website down is this very reason, I’m out of stock for most of my Bullion rounds and am struggling to restock.

My main aim is to keep customers happy, it’s the one aspect I always try to do better than the big dealers. On this occasion it looks like I have fallen short and I hope to offer you a satisfactory resolution by email.

Elliot