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DanielIrwin1987

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  1. Like
    DanielIrwin1987 got a reaction from paulmerton in Gold under weight ( advice please )   
    Hi all Update
    Sent a second email explaining everything again and the new videos, actually received a replay this time with a response of ok thats strange please can I send them back, which I did ( was happy to return them ) and low and behold they replaced all 3 and sent them out. Turned up and all great 👍 
     
    Shame they did not just advise me to return on the first phone call, as this would and could of been sorted ages ago ( thus is life ) 
     
    Thanks for all your advice 🙏  hopefully this might help someone in the future 
     
     
  2. Like
    DanielIrwin1987 got a reaction from James32 in Gold under weight ( advice please )   
    Hi all Update
    Sent a second email explaining everything again and the new videos, actually received a replay this time with a response of ok thats strange please can I send them back, which I did ( was happy to return them ) and low and behold they replaced all 3 and sent them out. Turned up and all great 👍 
     
    Shame they did not just advise me to return on the first phone call, as this would and could of been sorted ages ago ( thus is life ) 
     
    Thanks for all your advice 🙏  hopefully this might help someone in the future 
     
     
  3. Like
    DanielIrwin1987 got a reaction from CollectForFun in Gold under weight ( advice please )   
    Fully agree with the comments, and yes at about 80p its not a massive problem, but it is more the principle over anything else. I bought a set of calibration weights and guess what, all read bang on lol 
    Calibration weights read bang on, but the same problem 1 gram bar still reads under so yeah 🤔
    To top it off, someone from Gold.co.uk, has viewed the video I sent them but has not replied  😑 
     
     
     
     
     
     
  4. Like
    DanielIrwin1987 got a reaction from Griffo in Gold under weight ( advice please )   
    100% agree with you, I very much doubt they weigh the bars before dispatch. The sister company ( from this retailer ) sent me a 10g bar before instead of the 5g I ordered, so they do make mistakes ( yes I sent the 10g back and they sent me the correct 5g ) 
    I doubt it matters what the site is called, so I ordered from gold and the packaging is from bbp lol so they seem to even be sharing the little bags ( sister companys ) 
  5. Like
    DanielIrwin1987 got a reaction from Griffo in Gold under weight ( advice please )   
    Hi guys just did another weigh, please see attached video, also measurements are around the same figures ( scales read the same on the floor as on the work top ) 
    0.6 / 10.4 / 7.2 mm
    0.6 / 10.3 / 7.3 mm
    0.6 / 10.4 / 7.2 mm
    ( carbon fiber digital calipers ) 
    Any recommendations on what calibration weight to buy? 
    In total for the weight of all 3 its reading 2.99 grams, in the grand scheme of things averages out as I have a few from the stack that weighs "over", but if selling one bar at a time I'm going to have to say this one weighs less and have it cheaper ( hopefully won't ever sell ) 
     
    Please see video 👍 its a link only one 
     

  6. Like
    DanielIrwin1987 got a reaction from Griffo in Gold under weight ( advice please )   
    Fully agree, yep its a few peices from a larger combi bar ( Best by new ) which is what I wanted to complete a 24 holder case. I am most probably being over anal, but seemed odd to have never received anything " under weight" then this one does. Don't have a calibration weight, but I do have x amount of brits and they all come out as should, plus a backyard bullion item which is stamped with a weight and the scales match that weight also. Thanks for the reply will pop up some pics and a video this evening to try and show my confusion 🙂
  7. Like
    DanielIrwin1987 got a reaction from Griffo in Gold under weight ( advice please )   
    Will post some pics up this evening and yep have some digital calipers so will also check, ( didn't think todo that before so thank you ) 
  8. Like
    DanielIrwin1987 got a reaction from Griffo in Gold under weight ( advice please )   
    Will pop some pictures up this evening 🙂 unfortunately can't post the video as its got my address and order number but can make another 👍
  9. Like
    DanielIrwin1987 got a reaction from Griffo in Gold under weight ( advice please )   
    Hi the 3 bars read as 101, 100, and 0.98 gram, the video i sent them shows me weighing all 3, 1 at a time, and showing in ozt, I don't think its the scales at fault as I have never had a under reading before, I have 21 other 1 gram bars in silver plus gold and all read 1 gram or just over, which is the concern, I know I'm worrying over a 0.02gram but its still abit hmm lol. Also I have x amount of Brits, all weighing bang on ( on the same scales ) have a backyard bullion, silver 1ozt which is stamped at x weight and the scales match that perfectly 🤔 
  10. Like
    DanielIrwin1987 got a reaction from Griffo in Gold under weight ( advice please )   
    Hi thanks for looking
    I received an order from a very well know online retailer, they sent me 3 x 1gram combi bars, 2 are fine but the other weighs in at 0.98 gram. I have never received a 1gram bar under 1gram before ( same scales ), so tried all different ways and "tare" multiple times ( even moving the scales to a different surface )
    I contacted the retailer via phone call, who just advised me that it was my scales at fault and they check and don't send out items under weight, so I took a video which I sent them and now waiting for a reply email.
    Does this sound about right? I have never had any other items under weight before, be it copper, silver, gold, everything else weighs bang on or a tiny bit over 
    My scales are fit for purpose and the first thing I do when ordering anything is open and weigh, and this is the first to be a problem.  ( the only thing I can think of is taking it to a pawn broker and seeing if they can double check the weight if that's a thing? )
     
    Thanks in advance for any advice 
  11. Like
    DanielIrwin1987 reacted to James32 in Gold under weight ( advice please )   
    Yeah as @Pete said,send it back.
    Whilst you were unlucky to receive a slightly underweight bar, the hassle and explaining you will have to do when selling isn't worth keeping. 
    Dealer will likely be calling you everything under the sun behind your back, but you might aswell get what you paid for. 
  12. Like
    DanielIrwin1987 got a reaction from Arganto in Gold under weight ( advice please )   
    Will post some pics up this evening and yep have some digital calipers so will also check, ( didn't think todo that before so thank you ) 
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